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Reviews of Jumeirah Beach Hotel Dubai 5 stars

Jumeirah Beach Road, Umm Suqeim, Dubai, United Arab Emirates

#143 of 718 hotels in Dubai

Guests' Choice

Review score

Based on 1678 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.0

  • Value for money

    8.0

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Showing 1 – 25

  • Reviewed: 31 May 2024

    10
    Excellent hotel with fantastic swimming pools and beach
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 3 nights

    nothing to mention

    Room was a very good size, They provided me the extra bed for my daughter, the view was amazing, overlooking the beach, swimming pool and Burj al Arab, the rooms were super clean and the cleaning staff were super amazing making sure we were happy with the room and if anything was needed, the hotel also helped me with early check in as i was around 90 minutes earlier then check in which was super helpful and Ive stayed at other hotels in Dubai and never got to check in earlier

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Wonderful hotel to stay in
    • Leisure trip
    • Couple
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Room,beach,beach restaurant, service, butler service, breakfast ,room service, and housekeeping and bell staff

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Still one of our favorite hotels in UAE!
    • Leisure trip
    • Couple
    • Ocean View Deluxe Room with Private Balcony - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 4 nights

    Unfortunately, the service at the door was not what it used to be. We weren't greeted as friendly as we used to be, the door wasn't always held open, once they couldn't find our car and when checking in a piece of luggage fell down and the bag was torn and when checking out they simply forgot to load a piece of luggage, luckily we thought of it ourselves when counting and checking and the gentleman found it somewhere after a while. And the new system of scanning the card is very annoying.

    For my wife and me, the Jumeirah Beach Hotel is still one of the most beautiful hotels in UAE and, above all, has the most spectacular view. Even if the service at the door is no longer as perfect as it used to be and the Jumeirah logo, which we love, is unfortunately no longer there. We had a great time at this hotel and would love to come back any time!

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 4 nights
    • Submitted via mobile

    Pools, beach, direct access to wild wadi, room space.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    10
    unforgettable experience of fun and relaxation.
    • Leisure trip
    • Family with young children
    • Ocean View Family Deluxe Room with Murphy Wall Beds - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 2 nights
    • Submitted via mobile

    If you go to visit Dubai one day, I recommend to all Jumeirah Beach Hotel, because what me and my family feels. They have their own logo about them “ Stay Different “. Really they meant. starting at the entrance welcoming, At the reception, they care about you and do not let you wait long, They explain the resort's facilities to you. There are staff other than staff at the reception to serve you, like Mrs. Engela Dordzhieva all what you will see smiling. The room was clean clean clean I meant and comfortable On the 14th floor, view at Burj Al Arab and the sea view and sunset view you have a beautiful moment from the room. they have different rooms with the options you like. They have a large breakfast with many varieties and options, and a breakfast area for children, there are a TV and channel for children to enjoy the meal. There are shops inside, they don't leave you needing to go out. I'm talking about the swimming pools, they have a variety of options for children and adults, and the Olympic swimming pool with barriers. Pools are clean and clear. staff are very very very kind and smiling and's serve you well. Just tell them what you need they can serve you. On of experience at adult pool the staff name's: Mr. Jojje, Sahadat, Jabed, Manraj The Kids club, they have time to leave the child alone start from 10 a.m till 12:45p.m like what we did with my daughter 3 years she had a great time and the Message you status on your what’s up about your daughter I will post Example from my what’s: “ I met your daughter already Sir and she’s doing arts and crafts 😊 ”. From Mrs. Regie Anne She kind and taking care of all children’s needs with other staff with her. at 01:00 they can enter you with your child and the third time they have They have large private was clean with the view at Burj Al Arab. They have free access to Wild Wadi Water Park. Its location is next to it. Free Towels before entering the park. Just tall them your room number.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 5 nights

    It was perfect in everything.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Wonderful !
    • Leisure trip
    • Group
    • Ocean View Club Room with Club Lounge access - Daily Breakfast & Afternoon Tea, Evening Drinks & Canapes, all-day refreshments and Wild Wadi Waterpark™ Access
    • Stayed 2 nights
    • Submitted via mobile

    Ticks every box Looked after very very well by Staff

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    It was an exceptional stay which left a memorable stay.
    • Leisure trip
    • Family with young children
    • Ocean View Family Deluxe Room with Murphy Wall Beds - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 3 nights
    • Submitted via mobile

    The waiting time at the elevator

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    The hotel, staff, restaurants,beach & service are second to none. Thank you for an unforgettable experience!! We wil
    • Leisure trip
    • Family with young children
    • Ocean View Family Deluxe Room with Murphy Wall Beds - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 7 nights
    • Submitted via mobile

    The only little issue I had was when you order room service and you pay by cash, make sure you do not sign any receipt as this is charged to your room!! I paid all room service fees by cash but I had signed three of them and was charged :(

    EVERYTHING

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    Amazing stay, highly recommended
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe Room with Private Balcony - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 4 nights
    • Submitted via mobile

    A little crowded at the breakfast area, no jacuzzi at the spa area.

    The biggest territory and amenities among the other nearby hotels, including multiple pools and sunbeds near the sea. Tennis courts available to rent and gym. Stunning views towards Burj Al Arab, the view is very open. Highly recommended.

    Stayed in March 2024

  • Reviewed: 21 May 2024

    10
    Best hotel at Jumeirah beach
    • Business trip
    • Group
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 4 nights
    • Submitted via mobile

    Sometimes it was too cold in the room after housekeeping.

    The staff is very helpful and kind, they serve you immediately! The hotel is very nice, comfortable, the garden and the beach is amazing.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Worth to stay! If you find a good deal in booking.com grab it!
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe Room with Private Balcony - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 1 night
    • Submitted via mobile

    The deposit they are charging

    Mostly staffs and facilities

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 2 nights
    • Submitted via mobile

    There is no water flushing at toilet - its important for arab people specially we are at arab country

    Very nice View - clean - good furniture

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Definitely one of the best hotels in Dubai
    • Leisure trip
    • Couple
    • Ocean View Deluxe Room with Private Balcony - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 2 nights
    • Submitted via mobile

    The best possible location. Completely renovated. Pool , Beach

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Great but not for couples without children.
    • Leisure trip
    • Couple
    • Ocean View Club Room with Club Lounge access - Daily Breakfast & Afternoon Tea, Evening Drinks & Canapes, all-day refreshments and Wild Wadi Waterpark™ Access
    • Stayed 2 nights
    • Submitted via mobile

    Not enough separation between those with children and not. Frustratedly, I believe the executive pool should be child free unless positioned near the children’s section. But we experienced families placed in all areas and for us, with no children didn’t find it all that relaxing. Especially, when there isn’t an adult only section.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Gifted this amazing room as a honeymoon gift to my friends
    • Leisure trip
    • Couple
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 1 night

    room price is way too high despite the amazing room/hotel/facilities

    amazing room and very kind attention given to us with the honeymoon setup

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    It was from start to finish exceptional. I stayed in a lot of hotels around the world and this is up there as one of My
    • Leisure trip
    • Family with young children
    • Ocean View Family Deluxe Room with Murphy Wall Beds - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 8 nights
    • Submitted via mobile

    The hotel was beautiful & the food was amazing

    That the staff went one step further to make our stay the best.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    10
    Make it your go to family hotel
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 1 night
    • Submitted via mobile

    Our favourite family hotel in Dubai. Great facilities, rooms, food and staff are always amazing.

    Stayed in February 2024

  • Reviewed: 4 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 2 nights

    The Beach was dirty during our stay.

    Stayed in March 2024

  • Reviewed: 2 May 2024

    10
    Perfect family holiday
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 4 nights
    • Submitted via mobile

    Nothing I didn’t like

    The staff were very welcoming & tentative, the hotel was spotless and had everything we needed.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Extremely memorable!
    • Leisure trip
    • Couple
    • Ocean View Deluxe Room with Private Balcony - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 2 nights

    Nothing!

    Services, room, breakfast, location, area (Madinat), beach and the sea, view at Burj Al Arab from our room (balcony), Board walk, access to a different transportations.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Amazing. Definitely would come back again
    • Leisure trip
    • Family with young children
    • Ocean View Family Deluxe Room with Murphy Wall Beds - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 3 nights
    • Submitted via mobile

    Good facilities, friendly staffs

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Perfect for families
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe Room with Private Balcony - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 5 nights
    • Submitted via mobile

    It was a delightful stay for our family of 4. The room was very spacious and clean. We didnt need an extra bed. Breakfast was full of fresh options. Kids club was running like clockwork. Maria was very attentive to my 4.5 year old twins. They had a blast. The beach was perfect. Sea and air temperature in april is great. The staff was very helpful.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Gorgeous
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 2 nights
    • Submitted via mobile

    Non

    Food

    Stayed in January 2024

Showing 1 – 25

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