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Reviews of Casa Frankie

Rua 28 de Julho 394, São Luís, CEP 65010-680, Brazil

#11 of 27 B&Bs and Inns in São Luís

Guests' Choice

Review score

Based on 74 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.9

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    8.7

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 14 April 2024

    8.0
    simpatico
    • Leisure trip
    • Solo traveller
    • Triple Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    It’s close to the harbour and the area is not very secure.

    It’s a cozy and quiet house with very generous and friendly hosts. They are up to help you with nearly everything you need in town.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Mixed feelings - adorable house and lovely host and yet bugs and lack of tidiness made it less attractive than it could
    • Leisure trip
    • People with friends
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    The room doesn’t have AC: this is uncomfortable during hot nights but we knew this and to be fair, we paid very little for this accomodation. However, tidiness is another thing. The bathroom and the room were not clean and we could not use the pool as it was dirty but it would still have been fine if there were no huge cockroaches on the stairs, by the pool and even getting into our room. Overall, we were surprised to see the center of Sao Luis full of huge cockroaches, which made our experience way less exciting than we hoped for.

    The house is authentic; it looks great from the first glance. We could use the kitchen and the living room, there’s a pool. Very charming vibe. Also, the host who met us was friendly and very welcoming. The location is good - very central in the historic center of Sao Luis, which was convenient.

    Stayed in March 2024

  • Reviewed: 27 January 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Triple Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Emplacement Swimming pool Calm Beauty

    Stayed in January 2024

  • Reviewed: 22 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful old house, full or charm

    Stayed in January 2024

  • Reviewed: 5 December 2023

    7.0
    Travel to the past and experience a piece of history
    • Leisure trip
    • Family with young children
    • Triple Room with Pool View
    • Stayed 3 nights

    There's no parking on the property. Although people said it would be secure to leave the car in the street, I didn't feel comfortable with that. Luckily, the owner was able to help me with that by finding a parking location at a nice cost.

    It's a wonderful restored place. It can make you travel back in time and have a great experience, with a strong taste of history. The owner and crew are great and helped us to solve all the issues we faced.

    Stayed in November 2023

  • Reviewed: 27 November 2023

    8.0
    Beautiful building, well situated in the Old Town
    • Leisure trip
    • Group
    • Standard Suite
    • Stayed 1 night

    There was no air con, and although there were 3 ceiling fans in the room, it was really hot and stuffy during the night.

    The location was great, in the middle of the old town. The room was clean, the building is beautiful, there are a lot of places to sit down and relax.

    Stayed in November 2023

  • Reviewed: 23 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    When I arrived nobody opened the door, so I had to wait on the street, after dark, with all my stuff - not great. Casa Frankie has two houses that are close to each other. One of them doesnt even have a doorbell or similar. They've got only one person covering both places, which is impossible. They only opened the door after I called them, which shouldn't be necessary.

    Lovely place, nice room, good breakfast and very friendly staff

    Stayed in October 2023

  • Reviewed: 22 September 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    They have 2 different houses one with pool and the other has not. You can access it but has to walk outside the property. The room has not A/C. São Luís can get really warm. Also, the location is very dangerous night time.

    Stayed in September 2023

  • Reviewed: 18 August 2023

    7.0
    Beautiful house, interesting experience but location is almost heartbreaking
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy location, abandoned buildings everywhere, street animals, sad drank men all around. The bedroom was a little bit too warm.

    Beautiful colonial house, Frank is a good soul making his best to help locals.

    Stayed in August 2023

  • Reviewed: 24 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    keys to the hotel didn't always work, so we had to keep knocking and making noise until someone answered.

    staff was nice. rooms were clean and comfortable.

    Stayed in June 2023

  • Reviewed: 6 July 2023

    9.0
    Frank is very hospitable and friendly and runs a wonderful accommodation.
    • Leisure trip
    • Family with young children
    • Triple Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    The rooms do not have air conditioning

    The location is excellent and the ambiance of the old house was welcoming and historic. The airy lounge and pool in the courtyard make up for the lack of air conditioning, preserving the historic character of the house

    Stayed in July 2023

  • Reviewed: 19 June 2023

    8.0
    if you want to experience the center stay here
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    you receive what is offered. not less not more

    Stayed in June 2023

  • Reviewed: 18 June 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Triple Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    The shared bathroom and the shower that was extremely hot

    Beautiful colonial house, very comfortable bed, excellent location. Great value for money overall

    Stayed in June 2023

  • Reviewed: 7 June 2023

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • Triple Room with Pool View
    • Stayed 1 night

    It was too hot inside the room because there was only one (noisy) fan. It would be important to add A/C.

    The location is great, within walking distance from the historic centre.

    Stayed in June 2023

  • Reviewed: 23 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very very humid room, only a fan (no airco).

    Beautiful building, nice and clean swimming pool, well equipped kitchen, very good location.

    Stayed in March 2023

  • Reviewed: 4 March 2023

    7.0
    Nice stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Our room wasn't in the main 'Casa Frankie' building. It was in a smaller, more basic building down the street. There were few places to sit and relax outside the room down here, the main building looked a lot nicer.

    Nice old building, bathrooms were always clean, location pretty good.

    Stayed in December 2022

  • Reviewed: 15 February 2023

    9.0
    Great place where you can feel “at home”
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The area is not super safe at night, the Uber drivers always instigated on waiting in front of the door until we were inside when we came home late. Better info from the host about security would be helpful.

    Super beautiful building in colonial style, nice common areas and rooms, courtyard with pool and mango tree. Even though we book a room in the secondary building we were offered to stay in the main building for the same price. The secondary building is separated from the main one, we have not seen it as you have to get out on the street and walk over there.

    Stayed in February 2023

  • Reviewed: 4 December 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Suite
    • Stayed 2 nights
    • Submitted via mobile

    Room facing the street. A lot of noise in late evening and early morning hours (cats).

    Location and style. Room size. Manager was very helpful.

    Stayed in November 2022

  • Reviewed: 27 November 2022

    9.0
    perfect place to visit sao luis, very welcoming and cosy home
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    it was perfect

    charming colonial house, perfect to visit the old town in sao luis

    Stayed in November 2022

  • Reviewed: 7 November 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful hotel, looks even better in real life! Friendly and very helpful staff!

    Stayed in October 2022

  • Reviewed: 24 August 2022

    8.0
    Very good value for money
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    No A/C.

    Breakfast. Laundry. Kindness of staff. Location. Swimming pool.

    Stayed in August 2022

  • Reviewed: 19 August 2022

    7.0
    Nice place to stay in São Luis for a night.
    • Leisure trip
    • Group
    • Triple Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    The comfort can be improved.

    Great location, clean and nice for a one night stay in São Luis

    Stayed in August 2022

  • Reviewed: 7 August 2022

    8.0
    basic hotel but clean and good location
    • Leisure trip
    • Couple
    • Triple Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    bathroom was shared for the entire floor and it was not clearly explained on the booking. no staff or reception desk. not possible to close the windows so the night was noisy.

    good value for money (22€ the night)

    Stayed in August 2022

  • Reviewed: 20 July 2022

    9.0
    Relaxing base for exploring old São Luis
    • Leisure trip
    • Family with young children
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    There are two buildings, which are very close together. If I had realised, I would have made sure we were in the main building, but that is a minor thing as both were lovely.

    The building is absolutely lovely, and the courtyard with the mango tree and pool is very relaxing. The location is perfect for exploring the historic centre.

    Stayed in July 2022

Showing 1 – 25

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