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Reviews of Empreinte Hotel & Spa 4 stars

80 Quai du Châtelet, 45000 Orléans, France

#4 of 24 hotels in Orléans

Guests' Choice

Review score

Based on 277 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.2

  • Staff

    9.3

  • Value for money

    7.7

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 29 May 2024

    7.0
    Perfect Hotel for an overnight stay and quick impression of Orleans
    • Leisure trip
    • Couple
    • Double Room Parenthese
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Perfect location on the Loire in the centre.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Great location right in the heart of Old Orleans and right on the Loire cycle path.
    • Couple
    • Double Room Parenthese
    • Stayed 1 night
    • Submitted via mobile

    No tea/coffee facilities in the room.

    Great location right in the heart of Old Orleans and right on the Loire cycle path. Very friendly and helpful staff, greeted us with a cool glass of water and helped us put our bikes in safe storage. Lovely decoration and great facilties.

    Stayed in May 2024

  • Reviewed: 21 April 2024

    9.0
    Nice and comfortable stay in the center
    • Leisure trip
    • Couple
    • Double Room Parenthese
    • Stayed 1 night
    • Submitted via mobile

    Staff was very, very friendly. We got an upgrade room with great views over the river.

    Stayed in April 2024

  • Reviewed: 19 February 2024

    9.0
    Smart hotel, great staff, in the middle of town and a large car park next door.
    • Leisure trip
    • Couple
    • Double Room Parenthese
    • Stayed 1 night

    Central location

    Stayed in February 2024

  • Reviewed: 5 January 2024

    7.0
    Comfortable room, great bed, nice beautiful building with a view of the Loire.
    • Leisure trip
    • Couple
    • Double Room Signature
    • Stayed 1 night

    My wife hoped for a bath in the room and the staff gave the people before check out a complimentary drink when it was our turn to check out there were no extras.

    Friendly staff when we arrived, beautiful building, nice room. The view of the Loire was beautiful and the center of Orleans was within walking distance.

    Stayed in January 2024

  • Reviewed: 5 November 2023

    7.0
    Great hotel, excellent staff.
    • Leisure trip
    • Couple
    • Double Room Parenthese
    • Stayed 1 night
    • Submitted via mobile

    We were sorry to see the quality of the breakfast had very much declined. Stale pastries, dried up eggs, old meat. Perhaps it was a one off during our stay.

    A hotel we have used on many occasions noticeable for its excellent staff, great location and pleasant rooms.

    Stayed in November 2023

  • Reviewed: 1 November 2023

    8.0
    Bathroom design only negative otherwise a great experience.
    • Leisure trip
    • Couple
    • Double Room Signature
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom was a bit strange. Not being fully separated from the bedroom was embarrassing from a noise perspective. The designer tried to be too clever by half.

    The staff and management are fantastic. Friendly and helpful. Good breakfast to start the day.well.

    Stayed in October 2023

  • Reviewed: 31 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room Signature
    • Stayed 2 nights
    • Submitted via mobile

    Lack of closet space. Very strange bathroom sink. Tiny bathroom. Glass walled bathroom with a drapery covering it.

    The bar. The breakfast. View of the Loire River.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    Modern style hotel right on the river.
    • Leisure trip
    • Couple
    • Double Room Parenthese
    • Stayed 1 night
    • Submitted via mobile

    Having to park in the shopping centre car park, although it wasn’t too much of a problem.

    Very good selection of pastries, cheese and meat.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    Fabulous position, staff polite and one member exceptional.
    • Leisure trip
    • Couple
    • Double Room Signature
    • Stayed 2 nights
    • Submitted via mobile

    It’s a spa hotel but the Haman was out of order (a previous user had broken the door). The jacuzzi never heated up despite efforts from a helpful manager. The sauna was perfect. However, one expects a full spa given the room prices or compensation.

    The hotel is on the banks of the Loire, close to the old centre and a brisk 6-minute walk to the breathtakingly beautiful medieval cathedral and the grand mansions that contrast with the smaller but still handsome working-class houses of the old town. My 2nd-floor double room gave me fine views of the nearby bridge and was well-appointed with stylish lighting; practical bathroom (shower; no bath) and toilet; kettle and teabags (including fruit teas), coffee-pod machine (tastes staler than instant coffee). Cycle parking, in a big, locked garage about 30m away, was excellent. They were capped when a personal fiasco was averted, thanks to the tireless help of the receptionist on duty at the time. The French are often helpful to people in distress: Marin went further even than most.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room Parenthese
    • Stayed 1 night
    • Submitted via mobile

    Very good location. Helpful staff

    Stayed in September 2023

  • Reviewed: 26 September 2023

    7.0
    Nice hotel
    • Leisure trip
    • Couple
    • Double Room Parenthese
    • Stayed 2 nights
    • Submitted via mobile

    Poor soundproofing of rooms

    Location

    Stayed in September 2023

  • Reviewed: 23 September 2023

    8.0
    Overnight with friends
    • Leisure trip
    • Group
    • Double Room Signature
    • Stayed 1 night

    The location is very central and opposite the river. Parking is not available on-site but is available close to the hotel for a fee. The staff were excellent and the rooms comfortable

    Stayed in September 2023

  • Reviewed: 19 September 2023

    8.0
    Excellent stay
    • Leisure trip
    • Couple
    • Junior Suite Osmose
    • Stayed 1 night
    • Submitted via mobile

    Parking

    Stayed in September 2023

  • Reviewed: 15 September 2023

    7.0
    Could be better
    • Business trip
    • Couple
    • Suite Unik
    • Stayed 2 nights
    • Submitted via mobile

    The shower took a long time to heat up and when you use it water runs everywhere through the bathroom. The bedside lights didn't work and the sofa bed upholstery was torn in several places. It just felt a little unloved and tired needed some TLC.

    Staff were very friendly, helpful and professional. Breakfast was ok. Location great. We had a suite that was aesthetically good but not well maintained or practical. A little more attention to detail from the management would easily bring this place back as the staff are the good foundation.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    7.0
    Empriente hotel is well located for exploring central Orleans and close to the old town and local restaurants and bars.
    • Leisure trip
    • Couple
    • Junior Suite Origine
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning was hard to work and not strong enough given outside temperatures.

    Very conveniently located for central Orleans

    Stayed in September 2023

  • Reviewed: 14 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room Atmosphere
    • Stayed 1 night
    • Submitted via mobile

    Great location, good facilities

    Stayed in September 2023

  • Reviewed: 5 September 2023

    9.0
    Superb
    • Couple
    • Double Room Signature
    • Stayed 2 nights
    • Submitted via mobile

    Not much space for toiletries in the very modern ensuite bathroom

    Boutique hotel in the centre of Orleans next to the Loire. Nicely appointed with a breakfast room but not a full restaurant. Plenty of choice nearby however . Staff are super friendly

    Stayed in September 2023

  • Reviewed: 2 September 2023

    8.0
    The hotel is very conveniently located. It was clean and comfortable. The oyster bar was lovely
    • Leisure trip
    • Couple
    • Double Room Parenthese
    • Stayed 1 night

    We had no complaints about anything

    The staff were very pleasant and helpful.

    Stayed in August 2023

  • Reviewed: 29 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room Parenthese
    • Stayed 1 night
    • Submitted via mobile

    .

    The location is great. Walking distance to train center and city center. The staff is super nice, attentive to details and helpful. The rooms very clean and cozy.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    8.0
    Very comfortable one night stop, deserves a longer stay
    • With a pet
    • Leisure trip
    • Couple
    • Double Room Signature
    • Stayed 1 night

    Nicely converted building overlooking the Loire and backing onto the old town 5 minutes walk from the Cathedral. Breakfast was excellent and the parking adjacent

    Stayed in July 2023

  • Reviewed: 16 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room Signature
    • Stayed 2 nights
    • Submitted via mobile

    Had an amazing experience. Booked the room with view over the river. Extremely clean, very nice rooms, bar opened until 00.00 with great cocktails and best of all, great personell. Very nice, speak perfect english and are very helpful! If you go to Orléans, this is a perfect place to stay. Good location as well.

    Stayed in August 2023

  • Reviewed: 2 August 2023

    8.0
    Location is perfect for exploring the old city and staff are excellent.
    • Leisure trip
    • Couple
    • Double Room Parenthese
    • Stayed 1 night

    Really nothing negative,

    As with our previous visits the check in was smooth and the staff were polite and attentive and our roof was very comfortable and quiet. We ate in the bar and enjoyed the meal, one small issue which we have addressed separately with the manager but it did not detract from our enjoyment of the evening. Breakfast was very good and overall our stay was a success.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room Parenthese
    • Stayed 1 night
    • Submitted via mobile

    The very friendly and helpful staff, always ready to serve you with an authentic smile. The room was spacious and beautiful, and breakfast was fabulous

    Stayed in July 2023

Showing 1 – 25

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