80 Quai du Châtelet, 45000 Orléans, France
#4 of 24 hotels in Orléans
Guests' ChoiceBased on 277 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.3
Facilities
8.2
Staff
9.3
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 29 May 2024
Pascal
NetherlandsNothing
Perfect location on the Loire in the centre.
Stayed in May 2024
Reviewed: 21 May 2024
Wendy
United KingdomNo tea/coffee facilities in the room.
Great location right in the heart of Old Orleans and right on the Loire cycle path. Very friendly and helpful staff, greeted us with a cool glass of water and helped us put our bikes in safe storage. Lovely decoration and great facilties.
Stayed in May 2024
Reviewed: 21 April 2024
Ingrid
NetherlandsStaff was very, very friendly. We got an upgrade room with great views over the river.
Stayed in April 2024
Reviewed: 19 February 2024
Thomas
United KingdomCentral location
Stayed in February 2024
Reviewed: 5 January 2024
Frederik
NetherlandsMy wife hoped for a bath in the room and the staff gave the people before check out a complimentary drink when it was our turn to check out there were no extras.
Friendly staff when we arrived, beautiful building, nice room. The view of the Loire was beautiful and the center of Orleans was within walking distance.
Stayed in January 2024
Reviewed: 5 November 2023
Glyn
BelgiumWe were sorry to see the quality of the breakfast had very much declined. Stale pastries, dried up eggs, old meat. Perhaps it was a one off during our stay.
A hotel we have used on many occasions noticeable for its excellent staff, great location and pleasant rooms.
Stayed in November 2023
Reviewed: 1 November 2023
Phillip
AustraliaThe bathroom was a bit strange. Not being fully separated from the bedroom was embarrassing from a noise perspective. The designer tried to be too clever by half.
The staff and management are fantastic. Friendly and helpful. Good breakfast to start the day.well.
Stayed in October 2023
Reviewed: 31 October 2023
Patrick
United StatesLack of closet space. Very strange bathroom sink. Tiny bathroom. Glass walled bathroom with a drapery covering it.
The bar. The breakfast. View of the Loire River.
Stayed in October 2023
Reviewed: 15 October 2023
Steve
United KingdomHaving to park in the shopping centre car park, although it wasn’t too much of a problem.
Very good selection of pastries, cheese and meat.
Stayed in October 2023
Reviewed: 8 October 2023
Rowena
United KingdomIt’s a spa hotel but the Haman was out of order (a previous user had broken the door). The jacuzzi never heated up despite efforts from a helpful manager. The sauna was perfect. However, one expects a full spa given the room prices or compensation.
The hotel is on the banks of the Loire, close to the old centre and a brisk 6-minute walk to the breathtakingly beautiful medieval cathedral and the grand mansions that contrast with the smaller but still handsome working-class houses of the old town. My 2nd-floor double room gave me fine views of the nearby bridge and was well-appointed with stylish lighting; practical bathroom (shower; no bath) and toilet; kettle and teabags (including fruit teas), coffee-pod machine (tastes staler than instant coffee). Cycle parking, in a big, locked garage about 30m away, was excellent. They were capped when a personal fiasco was averted, thanks to the tireless help of the receptionist on duty at the time. The French are often helpful to people in distress: Marin went further even than most.
Stayed in October 2023
Reviewed: 29 September 2023
Susan
United KingdomVery good location. Helpful staff
Stayed in September 2023
Reviewed: 26 September 2023
John
AustraliaPoor soundproofing of rooms
Location
Stayed in September 2023
Reviewed: 23 September 2023
Sunnygirl27
AustraliaThe location is very central and opposite the river. Parking is not available on-site but is available close to the hotel for a fee. The staff were excellent and the rooms comfortable
Stayed in September 2023
Reviewed: 19 September 2023
Fisher
United KingdomParking
Stayed in September 2023
Reviewed: 15 September 2023
Patrick
AustraliaThe shower took a long time to heat up and when you use it water runs everywhere through the bathroom. The bedside lights didn't work and the sofa bed upholstery was torn in several places. It just felt a little unloved and tired needed some TLC.
Staff were very friendly, helpful and professional. Breakfast was ok. Location great. We had a suite that was aesthetically good but not well maintained or practical. A little more attention to detail from the management would easily bring this place back as the staff are the good foundation.
Stayed in September 2023
Reviewed: 14 September 2023
Luqman
United KingdomAir conditioning was hard to work and not strong enough given outside temperatures.
Very conveniently located for central Orleans
Stayed in September 2023
Reviewed: 14 September 2023
Geraint
United KingdomGreat location, good facilities
Stayed in September 2023
Reviewed: 5 September 2023
Steve
United KingdomNot much space for toiletries in the very modern ensuite bathroom
Boutique hotel in the centre of Orleans next to the Loire. Nicely appointed with a breakfast room but not a full restaurant. Plenty of choice nearby however . Staff are super friendly
Stayed in September 2023
Reviewed: 2 September 2023
Shanti
United KingdomWe had no complaints about anything
The staff were very pleasant and helpful.
Stayed in August 2023
Reviewed: 29 August 2023
Tanya_kr
Ukraine.
The location is great. Walking distance to train center and city center. The staff is super nice, attentive to details and helpful. The rooms very clean and cozy.
Stayed in August 2023
Reviewed: 26 August 2023
Roger
United KingdomNicely converted building overlooking the Loire and backing onto the old town 5 minutes walk from the Cathedral. Breakfast was excellent and the parking adjacent
Stayed in July 2023
Reviewed: 16 August 2023
Dirk
NetherlandsHad an amazing experience. Booked the room with view over the river. Extremely clean, very nice rooms, bar opened until 00.00 with great cocktails and best of all, great personell. Very nice, speak perfect english and are very helpful! If you go to Orléans, this is a perfect place to stay. Good location as well.
Stayed in August 2023
Reviewed: 2 August 2023
Peter
United KingdomReally nothing negative,
As with our previous visits the check in was smooth and the staff were polite and attentive and our roof was very comfortable and quiet. We ate in the bar and enjoyed the meal, one small issue which we have addressed separately with the manager but it did not detract from our enjoyment of the evening. Breakfast was very good and overall our stay was a success.
Stayed in July 2023
Reviewed: 29 July 2023
Martin
SwitzerlandThe very friendly and helpful staff, always ready to serve you with an authentic smile. The room was spacious and beautiful, and breakfast was fabulous
Stayed in July 2023
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