Avenue des Infirmeries, 13100 Aix-en-Provence, France
#32 of 45 hotels in Aix-en-Provence
Guests' ChoiceBased on 178 hotel reviews
7.7Cleanliness
8.0
Comfort
7.9
Location
7.9
Facilities
7.7
Staff
8.6
Value for money
7.6
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Serge
FranceFeels outdated
Tesla Supercharger Bistrot
Stayed in April 2024
Reviewed: 21 May 2024
Sebastian
GermanyIt was a little far from the center
It had a big garden and a big parking lot
Stayed in May 2024
Reviewed: 5 February 2024
Dominique
GermanyThe room and bathroom are very basic, but OK
Facilities are gorgeous and the garden is very nice
Stayed in February 2024
Reviewed: 18 January 2024
Valentin
FranceBreakfast
Stayed in December 2023
Reviewed: 17 October 2023
Nicholaus
United KingdomN/A
Clean and tidy and the food was good
Stayed in October 2023
Reviewed: 4 September 2023
Swan
GermanyTea/Coffee facilities in the room.
Checking in and out was so easy. Very welcoming for the dog.
Stayed in August 2023
Reviewed: 31 July 2023
Yi
GermanyGood location, nice garden and there is a pool. My kid had a lot fun in the pool.
Stayed in July 2023
Reviewed: 27 July 2023
Fawaz
KuwaitAir conditioning
Great staff
Stayed in July 2023
Reviewed: 23 July 2023
Alison
FranceThe food served at the restaurant is not great. The lack of any sort of reception, which I believe is a misguided effort on your part to look modern, just makes your staff look unprofessional and disorganised. Not that this was why we had to wait 15 minutes to pay and nobody else waiting.
Practical for stopover on journey
Stayed in July 2023
Reviewed: 14 July 2023
Rodrigo
MexicoThe rooms are small.
It gets the job done. We were comfortable.
Stayed in July 2023
Reviewed: 3 July 2023
Gangadhara
IndiaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 18 June 2023
Danbee
South KoreaThe towels were not that clean.
The location is very nice and the garden was so nice.
Stayed in June 2023
Reviewed: 4 June 2023
Brice_c
FranceThe key cards to our rooms only allowed ONE passage - it means we had to constantly ask the staff to reprogram them. For an entire week end, we were afraid to have to leave our room as we were not sure we can get back in (even worse the stairs to the room needed the keycard, so we couldn't even knock on the room so that my spouse could open for me). The staff was unable to solve the situation and kept apologizing. It wasn't a bad experience overall and the young team is doing their best, but honestly I would not stay there again unless I was sure the key card situation was fully resolved.
The hotel is very well located next to a large public park and a lot of nature; the breakfast buffet was delicious and well provided for and the rooms were comfortable. The garden games are perfect for a relaxing family time.
Stayed in May 2023
Reviewed: 20 May 2023
Churchill
IrelandNo complaints
Like the facility and how easy it was to checking and out friendly helpful staff
Stayed in May 2023
Reviewed: 28 April 2023
Chao
FranceVery friendly and helpful staff. Plenty of parking slots, and electric chargers are available.
Stayed in April 2023
Reviewed: 16 April 2023
Kanchan
United Arab EmiratesClean rooms with comfortable beds. Plenty of free parking available. Breakfast is decent and there are a few bakeries in the neighborhood for breakfast options too. Warm and friendly staff.
Stayed in April 2023
Reviewed: 7 February 2023
Stefan
SwitzerlandThe scrambled eggs could be a bit warmer, but that's really not a big dower as there is plenty of other food on breakfast buffet.
Easy and accessable by car with enough parking spots. Perfect stay during my business trip, the restaurant was good, i can recommend to take some Gyiosa's as starter. Stuff was nice and everything ready as expected.
Stayed in February 2023
Reviewed: 13 November 2022
Alina
CanadaHotel is fine however, it's 8.5 km from town centre not as advertised on Booking that it's 1.8 km big difference so please correct your mistake.
Stayed in November 2022
Reviewed: 3 November 2022
Baeza
Hungarywe didn’t have soap and toilet paper on the bathroom
good
Stayed in November 2022
Reviewed: 5 October 2022
Denise
United KingdomThe wooden floors that got s lot of dudt & dirt
The staff was very friendly & helpful. Room always clean. And the restaurant was very good
Stayed in October 2022
Reviewed: 7 August 2022
Geoffrey
AustraliaUnwelcome loud and inappropriate music on the dining terrace. Having to borrow a hair-dryer from reception. A bit mean about extra pillows, no hand towels or face washers. No tissues. For the price, tea and coffee would be nice, like Campanile.
Location close to the auto route, making it ideal for travellers for a night or two. Secure parking on site. Restaurant on site. Lovely garden and pool area with pleasant outdoor terrace for dining. This is a very strong feature of this hotel. Friendly and helpful staff. Quiet rooms. Very good breakfast.
Stayed in August 2022
Reviewed: 4 August 2022
John
United Kingdomrien
clean, comfortable, good location
Stayed in July 2022
Reviewed: 18 July 2022
Ross
New ZealandCould hear people in room above. No hangers in wardrobe. Dee jay music at dinner time too bassy and loud. Needs to be more laid back. Lack of help for tourist info for the town and region. Had to rely on Google.
Location. Pool. Free parking. Spoke English. Had restaurant. Excellent WiFi
Stayed in July 2022
Reviewed: 12 July 2022
Robert
CanadaBathroom was small. AC only worked ok. It is located a little bit outside of Aix.
Pool was nice. Rooms were clean. Good breakfast. close to bus stop for easy access to downtown Aix. Free parking was great. Quiet area since it is a bit outside of town.
Stayed in July 2022
Edinburgh, UK
Ischgl, Austria
Le Gosier, Guadeloupe
Villa di Tirano, Italy
Buje, Croatia
Cádiz, Spain
Barletta, Italy
Wexford, Ireland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content