The breakfast is very limited considering that they have an excellent frestaurant, so you would expect more then just some sweet stuff and a bit of ham, samon, cheese and scramble eggs

I like all the ambience, service staff is friendly and helpfull. SPA therapists are very good, Poool area nice too.

Stayed in May 2024

Design, comfortable bed, great service, great location

Stayed in April 2024

No complaints

The staff and service; the spa; the food

Stayed in November 2023

nothing to say except THANKS can rate everything 10+

Stayed in October 2023

Our only concern was the cost of the drink, we paid $24AUD for a coke! We didn't get a menu before ordering, so completely our fault!

It's a stunning location, the room was amazing, the beds were so comfortable, it has a fantastic turn down service and the staff are all so friendly and helpful.

Stayed in September 2023

Almost too fancy, which made you feel uncomfortable sometimes

Staff were fantastic, could not do enough for you

Stayed in August 2023

Nothing to dislike

It’s absolutely beautiful. Wonderful facilities and staff. Love the pool. Our third stay and will be back

Stayed in September 2023

Nothing at all

Stylish ambiance, very friendly and helpful staff. All very comfortable. Excellent breakfasts and dinner menu left nothing to be desired. Short walk to centre of Aix or Atelier Cezanne

Stayed in September 2023

Nothing

Stunning hotel

Stayed in September 2023

We loved everything beautiful location , quiet but delvers everything we wanted to relax and eat great food

Very simple breakfast , but very nice and great service

Stayed in September 2023

Everything from start to finish was first class and out of this world! No wonder it was rated amongst the best hotels in France. Truly remarkable and magical experience! Bravo and hats down to the staff, management and owners! Definitely recommending thsi hotel and experience to our close ones and we shall be returning!

Stayed in July 2023

No service for food and drinks by the pool.

Looks beautiful.

Stayed in September 2023

Staff was exceptional Matteo is spectactular

Stayed in August 2023

Everything

Stayed in July 2023

Straight out of a fairytale

Stayed in July 2023

Nothing at all

Everything! The room was better than perfect. Very friendly staff, perfect facilities, welcome drinks, great dinner venue, freshly squeezed fruit juice, magnificent pool and jacuzzi.

Stayed in June 2023

Nothing

Wonderful hotel and location. Staff went over and above in all aspects. We have stayed before and were not disappointed on our second visit. The restaurant was first class. It doesn't have a Michelin star but it should. We will stay again without question.

Stayed in June 2023

Everything was absolutely perfect.

We had the most wonderful waiter who has been workin at the property for many years (since it was opened). His charm and character were delightful and it made our stay so enjoyable. The concierge and reception was also very accommodating and took care of all of our needs

Stayed in June 2023

It's an uphill 15 mind walk from centre of Aix which is challenging after dinner. Also, it does not really have an area to for guests to 'hang out'; except outdoors and up a rather intimidating spiral staircase. Most of the staff are helpful but we stayed for 5 nights and as our stay progressed, the service slipped. It would be good for the hotel to keep up the same standard of service throughout.

It's a great place to stay for a short break. The decor and attention to detail is first rate. The breakfast choice is outstanding. The rooms are clean and spacious. It has a fantastic dining terrace. The pool area is superb.

Stayed in June 2023

Fantastic villa in Aix. The property is well maintained and gorgeous. Heated swimming pool. Breakfast was good.

Stayed in May 2023

The shower did not drain and was not fixed even after we reported it. Need to keep your eyes open for the entrance to the hotel driveway or you will miss it.

Outstanding breakfast, The location was ideal about 15 minutes from the center of town, so quiet that you can sleep with the window open. Great pool. Dinner was very good and on the terrace which was pleasant. Very easy parking

Stayed in May 2023

All was great.. nothing to be improved, really..

Amazing professional staff.. they all do the extra little thing that makes your stay special so that you want to come back again.. Congratulations.. thank you for lovely 2 nights...

Stayed in May 2023

Everything was wonderful.

An incredible property set close to the most amazing city of Aix-en-Provence. From the initial welcome at reception to our departure we were continually wowed. Small gestures made our stay the most memorable, from the welcome letter in our room with sweet treats, to the offer of a take-away coffee at departure (we didn't have time for breakfast :-() to everything in-between, I couldn't recommend this hotel enough. The location is perfect (only a 10 minute, delightful walk to the centre of town), the grounds are immaculate (we went for a wander in the gardens and it was like attending an art exhibition too!), the decor is out of this world, the food in the restaurant is sublime, the bed linen makes you feel like you're sleeping in heaven (hands down the softest I've ever known, we all commented on it!) and the staff are all extremely helpful and polite. I didn't want to leave!

Stayed in March 2023

some staff were young and forgot some requests. dinner was not great.

elegant and beautiful, well maintained, staff very helpful.

Stayed in March 2023