13-15 Osborne Rd, Jesmond, Newcastle upon Tyne, NE2 2AE, United Kingdom
#9 of 59 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 2669 hotel reviews
8.7Cleanliness
9.0
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
9.7
Value for money
9.3
Free WiFi
8.5
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End of dialog contentReviewed: 6 June 2024
Helen
United KingdomReally refreshing to stay in an independent hotel with character and not a chain Incredibly good value. Clean crisp bed linen and great shower. Thank you 🙏
Stayed in June 2024
Reviewed: 6 June 2024
Kirsty
United KingdomBedding was a bit thin and I was a bit cold and didn't have enough pillows.
Really lovely. welcoming and helpful staff.
Stayed in March 2024
Reviewed: 6 June 2024
Trevor
United KingdomNothing for us, although we would note that the hotel may be unsuitable for guests with mobility issues as there are no lifts.
The truly outstanding feature of this hotel is the staff. Without exception they were warm, welcoming, chatty, able and willing to share information about Newcastle and the surrounding area and always willing to help in any way they could. Our room was excellent, we suspect it was a little larger than others as it had a separate seating area to relax in. Breakfasts were also excellent with a good choice of meals and table service. Location was also good for us as we wanted to explore the coast and other local attractions.
Stayed in May 2024
Reviewed: 5 June 2024
Dean
United KingdomNothing
The hotel is in a lovely part of town , modern , clean , with a good breakfast. The staff were excellent and were so friendly and helpful. And the bed was so comfortable the best nights sleep I’ve had in a long time. Thankyou to the lady on reception who was a real star
Stayed in June 2024
Reviewed: 4 June 2024
Lucy
United KingdomLovely small hotel with super-friendly staff and caring vibe. Fantastic to have such a nice breakfast included.
Stayed in June 2024
Reviewed: 4 June 2024
Julie
United KingdomYou really can’t get better value for money if you are visiting a University child in Jesmond. The staff are friendly and accommodating.
Stayed in June 2024
Reviewed: 3 June 2024
Rodica
United KingdomClean and welcoming.
Stayed in May 2024
Reviewed: 3 June 2024
Daniel
United KingdomStaff super friendly and helpful, great location
Stayed in June 2024
Reviewed: 3 June 2024
Sean
United KingdomN/A
Very friendly staff and clean rooms!
Stayed in June 2024
Reviewed: 3 June 2024
Dale
United KingdomGreat location and very clean etc. The staff were extremely friendly and accommodating, especially Laura on reception who went above and beyond to help me! Thanks for a great stay 😊
Stayed in June 2024
Reviewed: 3 June 2024
Maureen
United KingdomLocation and staff
Stayed in June 2024
Reviewed: 2 June 2024
Laura
United KingdomVery slightly noisy out the back but really not a problem
Clean, comfortable,super staff
Stayed in June 2024
Reviewed: 1 June 2024
Karen
United KingdomLoved the room with velux dormer windows. Very homely. Staff very friendly and helpful. Great handy location for bus and metro.
Stayed in June 2024
Reviewed: 31 May 2024
Carolyn
United KingdomNo dislikes
Staff very friendly and helpful the hotel is very clean and welcoming the breakfast was very good
Stayed in May 2024
Reviewed: 30 May 2024
Kevin
United KingdomLiked it all .
I love the Osborne .Very comfortable, great staff and best breakfast in town .Great place
Stayed in March 2024
Reviewed: 29 May 2024
Craig
United KingdomNothing.
Lovely hotel very comfortable and clean single room. In a good location very close to the metrolink and has a bus stop outside for the short journey into the city centre. Breakfast was excellent with lovely customer service. Would definitely recommend for a long or short break in Newcastle.
Stayed in May 2024
Reviewed: 29 May 2024
Maureen
United KingdomNothing
Brilliant breakfast, staff brilliant and helpful, bus stop just outside .
Stayed in May 2024
Reviewed: 29 May 2024
Elizabeth
United KingdomEverything very friendly staff. Restaurant great in the evening food great. Breakfast good again staff very good.
Stayed in May 2024
Reviewed: 29 May 2024
Julia
United KingdomNothing.
Lovely breakfast and very friendly, helpful staff. Good tips on local cafes etc. Handy for the Metro.
Stayed in May 2024
Reviewed: 28 May 2024
Mackay
United KingdomFriendly staff. Comfortable clean rooms. We were a party of 5 on a one night stay. Everyone agreed it ticked all the boxes we required and would definitely return.
Stayed in May 2024
Reviewed: 27 May 2024
Maureen
United KingdomNothing
The staff were exceptional, the breakfasts were great room and everything very clean. Will be back next year.
Stayed in May 2024
Reviewed: 27 May 2024
Gruber
United KingdomThe bed was a little hard for us but probably perfect for others
Very friendly staff and an excellent breakfast, easy walking distance of Newcastle Haymarket area (10-15 mins)
Stayed in May 2024
Reviewed: 27 May 2024
Samantha
United KingdomNothing
Exceptional hotel with wonderful staff, very clean and well appointed rooms.
Stayed in May 2024
Reviewed: 26 May 2024
Tracy
United Kingdom..
Lovely hotel, very clean breakfasts were gorgeous, would definitely book again.
Stayed in May 2024
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