449 Great West Road, Heathrow, Hounslow, TW5 0BU , United Kingdom
#2 of 11 hotels in Hounslow
Guests' ChoiceBased on 3063 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
7.9
Facilities
7.8
Staff
8.1
Value for money
7.9
Free WiFi
7.9
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End of dialog contentReviewed: 31 May 2024
Geoffrey
United KingdomThe breakfast was poor, with no veggie alternatives offered, only scrambled eggs available. No mushrooms offered and tea and coffee was in thermos flasks
Comfortable spacious rooms with good bathroom and excellent shower.
Stayed in May 2024
Reviewed: 30 May 2024
Binte
United KingdomI didnt think the rooms were as clean as my first visit. The room that was given to me, i saw a few hair and the toilet looked like it had been used. The staff gave me a new room immediatly, but when i went in, a towel looked like it had been left behind. As the rails were fully stocked, and random towel was by the sink. I didnt go back and just moved the towel out of the way.
In a night hotel, was my second time staying
Stayed in May 2024
Reviewed: 30 May 2024
Jacqueline
United KingdomCarpet was dangerous on stairs.
Modern. Convenient.
Stayed in May 2024
Reviewed: 30 May 2024
Praburam
United Kingdomwould appreciate a free car park for customers
overall good
Stayed in May 2024
Reviewed: 29 May 2024
Raquel
PortugalNothing, everything was of my likings
The bathroom had a heated floor, very nice touch
Stayed in May 2024
Reviewed: 29 May 2024
Manas
United KingdomServices
Cleanliness
Stayed in May 2024
Reviewed: 28 May 2024
Pearl
United Kingdomnothing
lovely room, good comfortable bed.
Stayed in March 2024
Reviewed: 28 May 2024
Rini
United KingdomMonica was amazing and got me booked in rapidly with an upgrade as am a regular customer and there was availability. She kindly linked my two bookings and made things smooth for me as I work night shifts and appreciate this consideration
Stayed in May 2024
Reviewed: 26 May 2024
Deborah
United KingdomThe breakfast coffee was bad - would be nice to have had proper coffee from a machine.
Friendly staff, variety at breakfast. Parking. Altus on reception was 10* very helpful and provided us with everything we needed.
Stayed in May 2024
Reviewed: 26 May 2024
Nyla
United KingdomThe room and bathroom was really spacious, very clean and tidy. Bottles of water, tea and coffee were provided as well as toiletries. The reception staff were very friendly and welcoming.
Stayed in April 2024
Reviewed: 25 May 2024
Bishoy
United KingdomThe area.
Good hotel in a relatively unsafe area or at least not suitable for tourists.
Stayed in May 2024
Reviewed: 24 May 2024
Anoj
United KingdomBreakfast could be better
Clean and tidy Receptionist Monica was very helpful in upgrading our room on a very short notice which is really commendable.
Stayed in May 2024
Reviewed: 23 May 2024
Ishfaq
United KingdomEverything was good
Excellent customer service from Altus at checkin Rooms were clean Quiet even though close to the airport
Stayed in May 2024
Reviewed: 23 May 2024
Lulu
AustraliaEntrance and courtyard didn’t look as photos
Room is clean
Stayed in May 2024
Reviewed: 21 May 2024
Fariquain
United KingdomStaff need training in hospitality and need to be more smiles
Price
Stayed in May 2024
Reviewed: 21 May 2024
Prakriti
AustraliaIt was good
Good property
Stayed in May 2024
Reviewed: 19 May 2024
David
SwedenMonica I give. 10+ she was very nice and helpful and. service minded
ther oom was nice
Stayed in May 2024
Reviewed: 19 May 2024
Karishma
United KingdomNormally whenever we come we’ve never ever been told to wait we always had a room available for us straight way. Unfortunately the lady at the reception told us to wait an hour, not so pleasant but otherwise okay I guess..
Price, quietness, calmness, the room and the beautiful view just stunning
Stayed in May 2024
Reviewed: 17 May 2024
Binte
United KingdomNo much vegan options in breakfast section, no iron in the room
Room was nice and big, bed was comfortable
Stayed in May 2024
Reviewed: 14 May 2024
Stephen
New ZealandNothing disappointed
Great place for night of rest and recovery after a long flight. Couldn't fault.
Stayed in May 2024
Reviewed: 14 May 2024
Alan
United KingdomPaying for carpark was difficult.
Large and comfortable room, friendly welcome and location good.
Stayed in May 2024
Reviewed: 12 May 2024
Yan
Hong Kongnothing
clean and spacious the staff is very nice and help to upgrade the room
Stayed in May 2024
Reviewed: 11 May 2024
Lauren
United KingdomVery small carpark, rooms were also quite small
Free room upgrade due to an issue with the original booking. Clean hotel. Good location
Stayed in May 2024
Reviewed: 7 May 2024
Toni
United KingdomNothing
Great Location for Twickenham, Clean, tidy Hotel, good breakfast. Well mannered staff,
Stayed in May 2024
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