Reviews of Quy Mill Hotel & Spa, Cambridge 4 stars
Old Church Road, Cambridge, CB25 9AF, United Kingdom
#27 of 37 hotels in Cambridge
Guests' ChoiceReview score
Based on 2506 hotel reviews
7.7Score breakdown
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Cleanliness
8.2
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Comfort
8.2
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Location
8.3
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Facilities
8.1
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Staff
8.5
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Value for money
7.5
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Free WiFi
8.0
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Reviewed: 1 June 2024
Kamran
United Kingdom9 reviews7.0“Not bad.”- • Leisure trip
- • Family with young children
- • Executive Queen Family Room with Extra Bed
- • Stayed 1 night
- • Submitted via mobile
Location was far from city area and address wasn't clear.
Stayed in June 2024
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Reviewed: 31 May 2024
Adam
United Kingdom4 reviews9.0“The Quy is the place to be!”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Excellent pool and facilities. Clean, comfortable, well furnished room. Friendly staff and good service. Lovely hotel garden, bar & restaurant.
Stayed in May 2024
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Reviewed: 31 May 2024
Wendy
United Kingdom18 reviews8.0“Had a relaxing over night stay and the hot stone massage was amazing and just what we needed.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Some areas need updating and cleaning.
Friendly staff and relaxing atmosphere. Food was delicious and dining areas very nice.
Stayed in May 2024
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Reviewed: 29 May 2024
Thomas
United Kingdom4 reviews7.0“Enjoyed our stay.. lovely garden. Nice food.”- • Leisure trip
- • Family with young children
- • Superior King Room with 2 extra beds
- • Stayed 2 nights
- • Submitted via mobile
It seems really petty, considering we had a family room we were left 3 miniature shampoo, body lotion and bath gel and one toilet roll between 4 for 2 nights? My daughter had to go to reception to ask for a toilet roll and that’s what she received.. 1 toilet roll🤷♀️
The setting of this hotel was beautiful. Lovely garden room, spacious family room. Close to Cambridge and Linton Zoo.
Stayed in May 2024
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Reviewed: 29 May 2024
Claudia
United Kingdom4 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
Continental breakfast was good but cooked breakfast options can be improved (would be great to have more hash browns...)
Friendly and welcoming staff and was fun to use the spa facilities especially the sauna and the jacuzzi. It was included in the stay at the hotel.
Stayed in May 2024
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Reviewed: 29 May 2024
Neil
United Kingdom125 reviews1 helpful vote9.0“Lovely comfortable hotel, great staff & good food”- • Leisure trip
- • Couple
- • Executive Twin Room
- • Stayed 1 night
- • Submitted via mobile
Having to leave
Location & comfort
Stayed in May 2024
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Reviewed: 28 May 2024
Miles
United Kingdom17 reviews1 helpful vote9.0“Superb staff in a glorious location”- • Family with young children
- • Executive Queen Family Room with Extra Bed
- • Stayed 1 night
- • Submitted via mobile
Just the many steps up to our room, although the room was lovely when we got there
Staff were really good, lovely venue for the wedding reception that we attended
Stayed in May 2024
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Reviewed: 27 May 2024
James
United Kingdom92 reviews4 helpful votes8.0“A good hotel for visiting Cambridge.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Curtains allowed light into the room
Nice hotel with Spa, good parking and a good breakfast.
Stayed in May 2024
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Reviewed: 27 May 2024
Andrew
United Kingdom5 reviews8.0“Very pleasant”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted via mobile
Coffee wasn’t hot at breakfast due to various machines not working over the weekend
Location, very comfortable bed , Very welcoming and helpful staff
Stayed in May 2024
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Reviewed: 27 May 2024
Simon
United Kingdom30 reviews1 helpful vote8.0“limited space”- • Leisure trip
- • Family with young children
- • Executive Queen Family Room with Extra Bed
- • Stayed 1 night
Room size was too small. space for bed and not much more.
Room was smaller than expected for the description given and compared to a previous visit. We did not use any other facilities.
Stayed in April 2024
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Reviewed: 24 May 2024
Claire
United Kingdom3 reviews7.0Good- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted via mobile
Staff were not particularly friendly, not bad service but not very smiley or any attempt to make conversation - felt very corporate and scripted interactions. Breakfast was a disaster- the food that was available was amazing however it was a busy weekend breakfast service and only 2 very young waitresses, couldn’t keep up with the volume of guests, ran out of milk completely, one basic 4 slice toaster like you would have in the kitchen at home which meant a queue and long wait for toast, pastries were brought out from the kitchen to replenish 5 or 6 at a time which meant there was not enough for everyone waiting for them. No crockery available had to wait for bowls, cups etc. I could have understood if we had arrived at the end of breakfast service but we arrived 30-45mins into service
The building and surroundings were beautiful, room was spacious, clean and had an amazing spa bath
Stayed in April 2024
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Reviewed: 23 May 2024
Lewis
United Kingdom1 review7.0“It was okay. Would go again but only for the restaurants food.”- • Leisure trip
- • Couple
- • Executive Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Beds and pillows were very uncomfortable and the breakfast wasn’t worth the money especially when it’s served luke warm
Staff were brilliant, food in the restaurant was fantastic.
Stayed in May 2024
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Reviewed: 23 May 2024
Suzanne
United Kingdom3 reviews8.0“Lovely, welcoming hotel and spa. Will definitely book again if visiting Cambridge.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
River walk was a little overgrown and extractor fan in bathroom wasn’t very effective. The addition charge for our two dogs was more than we expected. We totally understand the need to charge extra but we felt the extra cost was far too high when staying for several days.
Breakfast was plentiful and cooked well and staff were friendly and welcoming of our two dogs. We had a busy schedule in Cambridge but it was a real treat to be able to get up in the morning and pop to the gym before breakfast. There was a large field next to the car park where we could safely walk the dogs. The bed was particularly comfortable and we appreciated the overhead fan in the room.
Stayed in May 2024
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Reviewed: 22 May 2024
Katey
United Kingdom1 review7.0“Pleasant,comfy just feeling dated,”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Tired decor
Location
Stayed in May 2024
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Reviewed: 22 May 2024
Michael
United Kingdom10 reviews9.0“Brilliant stay”- • Leisure trip
- • Couple
- • Executive Queen Room
- • Stayed 1 night
Breakfast was amazing
Stayed in May 2024
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Reviewed: 21 May 2024
Quinton
United Kingdom59 reviews9.0“Best Breakfast Ever”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
Breakfast was incredible, everything was perfect. fresh juice/ smoothies, Free parking, Room was ok.
Stayed in April 2024
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Reviewed: 20 May 2024
Nicky
United Kingdom1 review9.0“Good hotel, good location”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The service for food was a little slow and I thought the drinks were a bit expensive. The hairdryer in the room, was terrible (take your own) and the room was quite hot, we couldn't get the air con to work.
Hotel staff were extremely helpful and friendly. All the food we ate was excellent. The spa was very nice and spa staff very helpful. Room was large and very clean.
Stayed in May 2024
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Reviewed: 20 May 2024
Richard
United Kingdom5 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
.
Stayed in May 2024
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Reviewed: 18 May 2024
Barbara
United Kingdom3 reviews8.0“Really our short break”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
We had no problems
Breakfast good location good Would go again at the right pricewe.
Stayed in May 2024
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Reviewed: 18 May 2024
Sandra
United Kingdom6 reviews8.0“A peaceful location and the staff were genuinely helpful.”- • Leisure trip
- • Couple
- • Executive Queen Room
- • Stayed 1 night
- • Submitted via mobile
It requires some cosmetic updating
Quiet and away from the bustle of the city
Stayed in May 2024
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Reviewed: 18 May 2024
Dee
United Kingdom1 review7.0“Good but a bit more attention to detail could make it fabulous”- • Leisure trip
- • Family with young children
- • Executive Queen Family Room with Extra Bed
- • Stayed 1 night
- • Submitted via mobile
Store cupboard outside room untidy with chairs and bottles over flowing. Sauna not working and changing rooms were extremely cold as was the swimming pool.
Lovely room with lots of space.
Stayed in April 2024
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Reviewed: 16 May 2024
James
United Kingdom2 reviews8.0“great stay just the showeroom needs improving”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
showeroom badly needs redoing, mouldy silicone, floor tile coming off, grout coming out.
Great staff who were very friendly and helpful, good breakfast, spa was great with good facilities. Comfy quiet room.
Stayed in May 2024
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Reviewed: 15 May 2024
Pauline
United Kingdom29 reviews2 helpful votes8.0“Excellent location and great value for money”- • Leisure trip
- • Group
- • Executive Twin Room
- • Stayed 1 night
- • Submitted via mobile
On opening windows they were dirty and cobwebs and dusty on windowledge inside window.Didnt spoil our stay
Location,friendly staff helpfulness and very comfortable
Stayed in May 2024
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Reviewed: 15 May 2024
Joanne
United Kingdom9 reviews8.0“Relaxing and very reasonably priced.”- • Leisure trip
- • Family with young children
- • Executive Twin Room
- • Stayed 1 night
- • Submitted via mobile
We enjoyed breakfast but it could have been better, coffee from a machine and cooled breakfasts not as good as could have been. Otherwise all lovely
The room, spa and location was excellent. Staff very friendly and efficient
Stayed in May 2024
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