Residence One 7 Royal William Yard, Plymouth, PL1 3RP, United Kingdom
#6 of 28 hotels in Plymouth
Guests' ChoiceBased on 1237 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
8.8
Staff
9.1
Value for money
8.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 June 2024
Martin
GermanyDon‘t book the Suite. It has no view from the cellar. Regular room was great.
Stayed in June 2024
Reviewed: 7 June 2024
Francesca
United KingdomA surprised stay at the barracks. Beautiful period building with nice old features with a modern touch. The surrounding area is fantastic and lovely located. The breakfast in the morning was very good and I can tell it was made with great care from the chief. All staff were very attentive, polite and accommodating. Shout out to the Brazilian waiter at the Bistrot, such great personality and service he provided, top-notch. If we are in the area again will rebook.
Stayed in May 2024
Reviewed: 6 June 2024
Paula
United KingdomFab period features Everything on site and beautiful surroundings Easy to access city centre and events in the area.
Stayed in June 2024
Reviewed: 4 June 2024
Michael
United KingdomFood was poor, overcooked and no flavour. Did not match menu descriptions.
Bed was very comfortable and shower was excellent
Stayed in June 2024
Reviewed: 2 June 2024
Ian
United KingdomNot enough milk cartons
Clean & bright
Stayed in June 2024
Reviewed: 1 June 2024
Angela
United KingdomBeing on the fourth floor. Blood on the bathroom door on arrival.
Unique building, good location
Stayed in May 2024
Reviewed: 30 May 2024
Jon
United KingdomKettle too big for tap
Location
Stayed in May 2024
Reviewed: 28 May 2024
Alison
United KingdomNothing
The location is fantastic and the room was beautiful. Staff at the restaurant are friendly and helpful; good breakfast choices.
Stayed in May 2024
Reviewed: 24 May 2024
Anna
United KingdomEverything met our requirements
Breakfast v tasty. Staff lovely No complaints
Stayed in May 2024
Reviewed: 22 May 2024
Colin
United KingdomNothing negative to say.
Rooms at Bistrot Pierre has the complete package situated in a very pleasant area full of bars and restaurants. The room was large and spacious also spotlessly clean. The restaurant was very nice with a good ambiance. Food at the restaurant was excellent, both morning and evening. Would highly recommend!!
Stayed in May 2024
Reviewed: 14 May 2024
Julia
United KingdomI had a fabulous room. It was so well equipped and had lovely extra touches. The bed was so comfortable and the breakfast scrumptious.
Stayed in May 2024
Reviewed: 12 May 2024
Laura
United KingdomBrilliant location beautiful room
Stayed in May 2024
Reviewed: 12 May 2024
Simon
United KingdomBeautiful location and nice tidy property. Breakfast in the restaurant was lovely and plentiful.
Stayed in May 2024
Reviewed: 11 May 2024
Rodger
United KingdomNothing
It’s location history space and places around it
Stayed in April 2024
Reviewed: 8 May 2024
Celia
United Kingdomexcellent location with handy parking. room was excellent with a super bed and bedding. breakfast was great served by attentive staff. will stay again and highly recommend.
Stayed in May 2024
Reviewed: 28 April 2024
Paul
United KingdomThe fijish was a bit off, no curtains, the old shutters were a bit functional and a little tricky. Difficult to control the temperature in the room
Great location, lovely building
Stayed in April 2024
Reviewed: 15 April 2024
Robert
United Kingdomevening meal was very poor for me although my wife enjoyed hers.we didn't eat there and the Saturday night.
Room was ok but a little hot although we did have a air conditioning unit it was noisy
Stayed in April 2024
Reviewed: 9 April 2024
Jay
United Kingdomin-house check-in
lovely location
Stayed in March 2024
Reviewed: 9 April 2024
Caroline
United KingdomN/A
Comfortable Clean Parking Close to choice of restaurants
Stayed in March 2024
Reviewed: 5 April 2024
Hilary
United KingdomIt was too hot overnight, although there is a fan for overnight that's not ideal.
Excellent location with easy access to restaurants, views and walks. Free parking so you don't need to worry about topping up in the machine. Good breakfast, even though it's in a different building, it's not far away.
Stayed in April 2024
Reviewed: 2 April 2024
Laurie
United KingdomGood breakfast in the Bistrot cafe, Good service. Great Hotel in great location will stay again
Stayed in March 2024
Reviewed: 31 March 2024
Frances
United KingdomOur room was at the top of the house and therefore an attic room. This was perfectly fine with everything we could have wanted but perhaps a little smaller than other rooms and might be hot in the summer. This isn't really criticism as it really was very nice
Lovely breakfast and a good, well-presented room with wonderful outlook. We had dinner at Bistrot Pierre and this exceeded expectations and we slept very well.
Stayed in March 2024
Reviewed: 31 March 2024
Alex
United KingdomGreatly renovated old building with charm and style
Stayed in March 2024
Reviewed: 24 March 2024
Vicky
United KingdomBehind the wood screens for the windows when closed, lots of dust there.
Very comfy bed, with big fluffy pillows. Lovely spacious room that has a table and chairs. We’ll set out room. Great old building with character. The sash windows are a novelty.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content