I felt that the rooms were not 4 star quality and that they were abit plain and small

The Gym and Spa center was absolutely great and beautiful and the Staff were incredible friendly and had great service.

Stayed in May 2024

Nothing it was a really functional hotel for what we needed it for.

The hotel was easy to deal with the whole way through. Clear communications with English speaking clients. The well-being facility was excellent for just relaxing. No problems in booking. The location is excellent in the Monti area, near the train station, but away from the bustle of there. Within walking distance of the attractions and great selection of restaurants within the area. If you are interested in shopping you are near Via Nationale for a great selection of shopping. Staff were helpful in any requests we had.

Stayed in May 2024

You could hear everything in the rooms

It’s was clean & location wasn’t bad

Stayed in April 2024

N/A

The location! All of the iconic landmarks that we wanted to visit were roughly a 25min walk away :)

Stayed in May 2024

Didn’t have any English speaking Tv channels - minor point

Breakfast was very good , decent choice and good coffee

Stayed in May 2024

Very clean comfortable hotel. Excellent breakfast in a lovely rooftop setting. Very friendly staff. Hotel is in a great location

Stayed in May 2024

Room was a bit compact

Staff and location were superb

Stayed in February 2024

View from the room. Per person tax is quite high 7.5 euro per person and also additional of room rent.

Room colour combination.

Stayed in May 2024

You can hear the traffic from your room. We were on the second floor and we heard the traffic at all hours of the night. I doubt if more soundproof windows will sort out the problem.

Cozy room with enough facilities for our needs. Quite central and easy to move anywhere in Rome.

Stayed in May 2024

They have given us a room in a different building and they were working on the building, was lots of noise, did not mentioned this at checkin. Next morning we were waken up around 6am by loud noises from the builders.

They have changed our room because of the noise from builders and did not charged us extra. Clean rooms and friendly staff.

Stayed in April 2024

Ideal location close all attractions but away from the hustle and bustle of the busiest streets. Staff were excellent

Stayed in April 2024

Above average price

Clean and comfortable Close to a lot of touristic spots

Stayed in April 2024

Unable to have access to water from the cooler during the day. Had to buy water

Great location, within walking distance of most attractions or within easy reach of the metro or buses.

Stayed in March 2024

Noise at night. But you are in the center of Rome.

Staff are ace, facilities are superb 👌 everything to a good standard.

Stayed in April 2024

Our room wasn't in the main hotel building, but on the other side of the the street (which we didn't know in advance) and the whole building was under construction..one morning we woke up to the noise of the drilling and the workers could look into the room from their stand. The main building was very modern, clean, but this other one was an old building, the full rubbish bins were smelling for five days in the staircase...Most of the time we were out in the city, but anyways these circumstances are not appropriate for a four star hotel.

The location is very good, most sights are in a 15-20min walking distance. The room was clean and comfortable, we got fresh towels every day, the men at the reception were kind and helpful. We could choose to have breakfast for 15eur, which was various and tasty.

Stayed in April 2024

In the breakfast room, it is not easy to clean our hands and for me it is very important. I think bathroom for women was closed and there wasn't hydroalcoholic gel. Spa access for resident who don't sleep in the main building : we need to wear close and shoes and for there is not enough room to store and secure our belongings. It is not practical and not very clean.

The room was great, the location and staff is very nice and

Stayed in March 2024

The room seemed to have been not used for a long time with a musty smell at the start of our stay (we were staying in the rooms across the road from the main hotel). The cleaning staff were excellent and noticed the parts that were previously missed on the first morning of our stay and were extremely professional and polite. There was a smell coming from the bar during breakfast which was unpleasant however we only noticed this on the last morning when we were seated near the bar area. I feel that there could have been a staff member greeting guests at the top of the stairs to explain the breakfast setup to guests and to verify the room number. I was slightly difficult to differentiate who the staff were on the first morning.

The room was a good size and very well situated for exploring Rome. Although the main attractions were a small bit of a walk, the area was quiet and had great restaurants and casual bars nearby which served excellent food. The breakfast was a good spread with a lot of selection to set you up for the day.

Stayed in April 2024

Had to book fitness

Good value

Stayed in March 2024

Bed mattress

Location

Stayed in April 2024

You have to pay for the bath robe

Stayed in March 2024

The spa had to be booked which is fair, however when we booked there was also another person in there and their kid was running around making a lot of noise, which meant it wasn't a very relaxing experience. also the sauna wasn't very hot and the steam room wasn't working.

Breakfast was good, room was comfortable and shower was good.

Stayed in March 2024

Location was great , 10 min walk to the main Rome train station and 15 mins to the coliseum. Staff were great , really friendly and helpful. Room was impeccable cleaned and breakfast was well worth it. Spa and pool were a great too, very clean and as you had to book a slot it wasn’t overly busy . The area itself was great lots of good restaurants near by and interesting shops. Would definitely use this hotel if visiting again

Stayed in March 2024

Room was good, well located

Good quality, great location

Stayed in March 2024

Minor point but had a room to the rear of the hotel overlooking a back alley.

Great location and good facilities and spa. The staff were very friendly and helpful.

Stayed in February 2024