Reviews of APA Hotel & Resort Nishishinjuku-Gochome-Eki Tower 3 stars
151-0071 Tokyo-to, Shibuya-ku Honmachi 3-14-1, Japan
#606 of 1,381 hotels in Tokyo
Guests' ChoiceReview score
Based on 1229 hotel reviews
8.1Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
8.6
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Facilities
8.5
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Staff
8.5
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Value for money
8.2
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Free WiFi
8.4
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Reviewed: 1 June 2024
Nadine
Germany9 reviews9.0“Comfortable and tiny rooms with public bath”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Clean, tiny and comfortable rooms. Good enough for sleeping, public bath in the building, good breakfast, friendly service , right next to metro station, great view
Stayed in May 2024
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Reviewed: 31 May 2024
Erika
United Kingdom15 reviews9.0“Fantastic hotel and great location, excellent staff”- • Leisure trip
- • Family with young children
- • Twin Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Didn’t like the trash emptied daily or our beds not made, I’m on holiday. Disliked the dryers are too high, I lost an item. Could do with a step or stool. Pool not open, it is summer to us. Breakfast was ok, nice choice, perhaps porridge or cereal.
Lovely room and floor given, nice & quiet. Clean, the onsen was wonderful enjoyed this v much. Close to shops for snacks or food. V close to a station.
Stayed in May 2024
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Reviewed: 31 May 2024
Kaisa
United Kingdom39 reviews10 helpful votes9.0“Great value for money in Nishi-Shinjuku, with a nice public bath”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 6 nights
Although the nearest station is very close, the line (Toei Ooedo) wasn't the most convenient for us. Changing to the JR/Tokyo Metro lines is always a trek, and Shinjuku station is nearly 30min away on foot (although the walk is quite pleasant, going through the Shinjuku Central Park). Depending on your transport needs, it might be better to stay closer to a different station. At the same time, the location is still highly convenient - the transfer is just a bit annoying. The hotel downstairs is bafflingly styled after an Irish pub, which we didn't find particularly appealing. If you want a Japanese Western-style breakfast, I guess this is the place for you, but we opted to get our morning meals elsewhere (fwiw, there is a soba place doing set breakfast meals for 480 yen + several konbinis on the same street, so this was hardly an obstacle).
The room was more spacious than we expected, and the bed was extremely comfortable. We stayed for almost a week, and felt it was very good value for money. We particularly appreciated that the sento on 2F is open until 2AM, so we could enjoy a soak after running around Tokyo all day & getting back late and tired.
Stayed in May 2024
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Reviewed: 30 May 2024
Bouchra
France10 reviews9.0Superb- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 5 nights
Room small however all essential are found there
Clean, close to the transportation, nice area.
Stayed in May 2024
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Reviewed: 29 May 2024
Christian
United States6 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Front staff were noticeably aloof in comparison to other hotels on my trip throughout the whole of Japan. They lacked the typical Japanese hospitality that I have experienced thus far. Not necessarily rude per say, just not overly welcome comparatively. Bed was a little too soft for my tastes. Most of the Japanese beds I have slept on have been quite firm, which I love. This will likely be a pro for more western leaning individuals.
Room was nice. Nice selection of the on demand video stuff with well known movies like Transformers. AC got sufficiently cool. Bathrooms were good.
Stayed in May 2024
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Reviewed: 28 May 2024
Christophe
Belgium4 reviews9.0“Good location near Central Tokyo”- • Leisure trip
- • Solo traveller
- • Single Room - Smoking
- • Stayed 4 nights
- • Submitted via mobile
Good breakfast buffet . Convenient location close to a subway station and a nice park . As always in Japan super friendly staff .
Stayed in May 2024
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Reviewed: 28 May 2024
Cecilia
United States2 reviews8.0“If i decide to return to Tokyo, APA hotel would my preferred hotel chain that's reasonably priced”- • Leisure trip
- • Group
- • Single Room - Non-Smoking
- • Stayed 3 nights
when the air was turned on it smelled like feet or sour clothes.
the location was convenient, near the subway, park, breakfast spots and convenient stores (7-eleven and family mart)
Stayed in May 2024
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Reviewed: 27 May 2024
Natalie
United Kingdom5 reviews9.0“Clean, vibrant and efficient”- • Leisure trip
- • Couple
- • Double Room with City View - Upper Floor - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Nothing. It fit all our needs.
Location and spectacular views of Tokyo from our room
Stayed in May 2024
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Reviewed: 27 May 2024
Gianpaolo
Italy37 reviews1 helpful vote8.0“All was ok”- • Business trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 6 nights
- • Submitted via mobile
All was ok maybe room small
All was ok super closer to my location
Stayed in May 2024
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Reviewed: 27 May 2024
Boon
Singapore4 reviews9.0Superb- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 6 nights
- • Submitted via mobile
The location is near subway and it is convenient for travelling in Tokyo.
Stayed in May 2024
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Reviewed: 26 May 2024
Craig
Australia7 reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
The cleanliness of the room, rubbish behind the bed and toilet not cleaned properly.
The location.
Stayed in May 2024
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Reviewed: 24 May 2024
Michael
United States5 reviews3 helpful votes7.0Good- • Leisure trip
- • Group
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 4 nights
Room was tiny, as in two people can't move beyond the bed unless one person stays in the bed or bathroom.
Price
Stayed in March 2024
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Reviewed: 24 May 2024
Jay
Australia13 reviews8.0Very good- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
Very comfortable bed. The room was very small but I guess we expected that in Tokyo. Room service cleaning excellent
Stayed in May 2024
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Reviewed: 22 May 2024
Maxime
France54 reviews4 helpful votes8.0“Great deal near Shinjuku”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
Beds are a bit small for western standards Staff dont speak really good English
Outdoor spa is great Location really great near Shinjuku Really clean
Stayed in May 2024
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Reviewed: 22 May 2024
Libbie
United Kingdom13 reviews6 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Single Room with City View - Upper Floor - Non-Smoking
- • Stayed 8 nights
- • Submitted via mobile
I had a dress hung up to dry in my bathroom and on cleaning day of my room it appears housekeeping have splashed bleach on my dress by mistake. I wouldn’t let it put me off staying again but it’s unfortunate as it’s ruined the dress.
This is my second time staying here. I feel safe as a solo female traveler and it’s location it’s great. You’re close enough to shinjuku and train stations but also out of the chaos of the more party centred places.
Stayed in May 2024
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Reviewed: 22 May 2024
Lisa
Australia6 reviews8.0“We were pleasantly surprised how convenient and nice this hotel was.”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
The rooms are quite small and not much space if you have a couple of large suitcases. Luckily we didn’t mind this too much, particularly for the price.
We really liked the convenient location near the metro, close to multiple convenience stores, the onsite onset and the washing machine and dryers.
Stayed in April 2024
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Reviewed: 21 May 2024
Jade
Australia11 reviews1 helpful vote8.0Very good- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
The onsen was bliss and breakfast was brilliant.
Stayed in May 2024
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Reviewed: 20 May 2024
Elsie
United Kingdom13 reviews1 helpful vote8.0“Excellent location”- • Leisure trip
- • Family with young children
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
The room space is too small
International connection plug Space for luggages under the bed . Very good due to the room is very small Very clean
Stayed in May 2024
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Reviewed: 20 May 2024
Lisa
United Kingdom7 reviews1 helpful vote9.0“Nice hotel with great public baths in a convenient area”- • Leisure trip
- • Group
- • Twin Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
They cleaned our room the day before check-out and removed our yukata but did not replace them. We arrived back late that day so unfortunately did not notice whilst the front desk was still staffed, so were unable to ask for new ones. Was a bit frustrating as it meant we were unable to use the public baths on our last night (as you need to wear your yukata there).
The location was great - the metro is right across the road and ideally linked if you are planning on visiting the Shinjuku or Shibuya areas. There are also convenience stores nearby and a supermarket if needed. The staff were very friendly during check-in/-out. We extended our check out by 2 hours on the last day, which we requested the night before and only cost us an extra ¥1,000 per hour. They stored our luggage after check-out so we could do some final exploring before leaving, and helped us book a taxi to the airport. The public baths on the 2nd floor were a real highlight - definitely go if you stay at any of the APA hotels. We made use of them every night we could.
Stayed in May 2024
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Reviewed: 20 May 2024
Shona
United Kingdom19 reviews1 helpful vote7.0“Clean but small.”- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
The room was extremely small. Nowhere to have your case open. Only a couple of coathangers for clothes. No wardrobe, which I understand is normal for japan. But the room is so small. My case was on a case stand at the foot of my bed, but it over hung on to the bed, which meant I kicked it at night as I'm quite tall. Well, I'm 5ft 6 lol
The bar staff were friendly and the bed was comfortable.
Stayed in May 2024
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Reviewed: 20 May 2024
Julia
Australia1 review8.0Very good- • Leisure trip
- • Group
- • Double Room - Non-Smoking
- • Stayed 7 nights
- • Submitted via mobile
The staff were at times very rude, poor manners at times.
The onsen was the highlight, that made it worth it.
Stayed in April 2024
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Reviewed: 19 May 2024
Carla
United Kingdom2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The osen was lovely
Stayed in May 2024
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Reviewed: 19 May 2024
Rex
New Zealand6 reviews1 helpful vote9.0“Good accommodation option”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 6 nights
- • Submitted via mobile
Room was pretty small
Very convenient location, with plenty of amenities. We thought the price was decent compared to other options nearby.
Stayed in May 2024
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Reviewed: 18 May 2024
Ferreira
Macao1 review7.0“Good stay. Great location. recommend it.”- • Leisure trip
- • Solo traveller
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 3 nights
The room size was quite small for the price paid, although I understand I am in Japan. And only one reception staff spoke really good english. With that said, the team was always very kind and helpful.
the location is very good, right next door to the Nishinjiku metro station, some restaurants and multiple areas to walk around like parks filled with green.
Stayed in May 2024
