Reviews of APA Hotel & Resort Nishishinjuku-Gochome-Eki Tower This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
151-0071 Tokyo-to, Shibuya-ku Honmachi 3-14-1, Japan
#612 of 1,383 hotels in Tokyo
Guests' ChoiceReview Score
Based on 1249 hotel reviews
8.1Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
8.6
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Facilities
8.5
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Staff
8.5
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Value for money
8.2
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Free Wifi
8.5
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Reviewed: June 8, 2024
Roy
Australia4 Reviews7.0“Ok for me. But it would be better if there is assistance for tourist”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
No tour arrangement for tourist No maps for tourist
Breakfast is fantastic. Staff are good
Stayed in June 2024
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Reviewed: June 8, 2024
Kari
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Twin Room - Non-Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
Bathroom was a little small in comparison to the size of the room.
The rooms are incredibly spacious for Japan! Lots of space to open up your luggage.
Stayed in May 2024
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Reviewed: June 7, 2024
Tatiane
Denmark35 Reviews3 helpful votes7.0“Not my type of hotel”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 6 nights
- When you arrive it seems very interesting and looks like you will have fun at the hotel, but the reception is not very welcoming - They don't allow you to use the pool and other facilities without covering tattoos, it's okay, a cultural thing, but they should inform it here in the description about the facilities - The room is TOO small. If you have suitcases and are staying with one more person, be prepared to play Tetris every day to survive in the room. - The breakfast, please, don't waste your money on it. It isn't worth it
- Close to the metro
Stayed in May 2024
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Reviewed: June 5, 2024
Tue
Denmark20 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 5 nights
It cost a little more to get breakfast, when you haven't booked it in advance, and it was not possible to book breakfast in advance after you were checked in.
Stayed in April 2024
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Reviewed: June 4, 2024
Michael
United Kingdom38 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The pool was closed. The information on here says it's seasonal but doesn't clarify which seasons it's open/closed.
The area around the hotel is nice and peaceful with a nearby park. It's next to a metro station so easy to get around. Onsen was nice. Breakfast was ok.
Stayed in May 2024
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Reviewed: June 4, 2024
Chante
Netherlands2 Reviews9.0“It was a good hotel and a greate location. It was very easy to go to the train.”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 6 nights
The washing and dryer. The washing machine didn't was the clothes very well The Dryer didnt dry the clothes and we put the clothes through the dryer twice
The room was clean even though it was small there was space for our luggage. location was a good 5 min walk to the train station. The breakfast was excellent the French toast was amazing
Stayed in May 2024
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Reviewed: June 4, 2024
Hong
Vietnam1 review9.0Wonderful- • Business trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 3 nights
breakfast
Stayed in May 2024
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Reviewed: June 2, 2024
Yuko
Japan4 Reviews7.0“Perfect location”- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
I couldn't use the leisure facility, so it would be nice to have cheaper rate for those who don't need to use it as I just chose for the location, close to Shinjuku and also I went to Hikarigaoka Park Run on Oedo line
Location is super close to a metro station, and some convenient stores nearby
Stayed in May 2024
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Reviewed: June 1, 2024
Nadine
Germany9 Reviews9.0“Comfortable and tiny rooms with public bath”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Clean, tiny and comfortable rooms. Good enough for sleeping, public bath in the building, good breakfast, friendly service , right next to metro station, great view
Stayed in May 2024
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Reviewed: May 31, 2024
Erika
United Kingdom18 Reviews9.0“Fantastic hotel and great location, excellent staff”- • Leisure trip
- • Family with young children
- • Twin Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Didn’t like the trash emptied daily or our beds not made, I’m on holiday. Disliked the dryers are too high, I lost an item. Could do with a step or stool. Pool not open, it is summer to us. Breakfast was ok, nice choice, perhaps porridge or cereal.
Lovely room and floor given, nice & quiet. Clean, the onsen was wonderful enjoyed this v much. Close to shops for snacks or food. V close to a station.
Stayed in May 2024
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Reviewed: May 31, 2024
Kaisa
United Kingdom39 Reviews10 helpful votes9.0“Great value for money in Nishi-Shinjuku, with a nice public bath”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 6 nights
Although the nearest station is very close, the line (Toei Ooedo) wasn't the most convenient for us. Changing to the JR/Tokyo Metro lines is always a trek, and Shinjuku station is nearly 30min away on foot (although the walk is quite pleasant, going through the Shinjuku Central Park). Depending on your transport needs, it might be better to stay closer to a different station. At the same time, the location is still highly convenient - the transfer is just a bit annoying. The hotel downstairs is bafflingly styled after an Irish pub, which we didn't find particularly appealing. If you want a Japanese Western-style breakfast, I guess this is the place for you, but we opted to get our morning meals elsewhere (fwiw, there is a soba place doing set breakfast meals for 480 yen + several konbinis on the same street, so this was hardly an obstacle).
The room was more spacious than we expected, and the bed was extremely comfortable. We stayed for almost a week, and felt it was very good value for money. We particularly appreciated that the sento on 2F is open until 2AM, so we could enjoy a soak after running around Tokyo all day & getting back late and tired.
Stayed in May 2024
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Reviewed: May 30, 2024
Bouchra
France10 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 5 nights
Room small however all essential are found there
Clean, close to the transportation, nice area.
Stayed in May 2024
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Reviewed: May 29, 2024
Christian
United States of America6 Reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Front staff were noticeably aloof in comparison to other hotels on my trip throughout the whole of Japan. They lacked the typical Japanese hospitality that I have experienced thus far. Not necessarily rude per say, just not overly welcome comparatively. Bed was a little too soft for my tastes. Most of the Japanese beds I have slept on have been quite firm, which I love. This will likely be a pro for more western leaning individuals.
Room was nice. Nice selection of the on demand video stuff with well known movies like Transformers. AC got sufficiently cool. Bathrooms were good.
Stayed in May 2024
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Reviewed: May 28, 2024
Christophe
Belgium4 Reviews9.0“Good location near Central Tokyo”- • Leisure trip
- • Solo traveler
- • Single Room - Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Good breakfast buffet . Convenient location close to a subway station and a nice park . As always in Japan super friendly staff .
Stayed in May 2024
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Reviewed: May 28, 2024
Cecilia
United States of America2 Reviews8.0“If i decide to return to Tokyo, APA hotel would my preferred hotel chain that's reasonably priced”- • Leisure trip
- • Group
- • Single Room - Non-Smoking
- • Stayed 3 nights
when the air was turned on it smelled like feet or sour clothes.
the location was convenient, near the subway, park, breakfast spots and convenient stores (7-eleven and family mart)
Stayed in May 2024
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Reviewed: May 27, 2024
Natalie
United Kingdom5 Reviews9.0“Clean, vibrant and efficient”- • Leisure trip
- • Couple
- • Double Room with City View - Upper Floor - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing. It fit all our needs.
Location and spectacular views of Tokyo from our room
Stayed in May 2024
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Reviewed: May 27, 2024
Gianpaolo
Italy37 Reviews1 helpful vote8.0“All was ok”- • Business trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
All was ok maybe room small
All was ok super closer to my location
Stayed in May 2024
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Reviewed: May 27, 2024
Boon
Singapore4 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
The location is near subway and it is convenient for travelling in Tokyo.
Stayed in May 2024
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Reviewed: May 26, 2024
Craig
Australia7 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The cleanliness of the room, rubbish behind the bed and toilet not cleaned properly.
The location.
Stayed in May 2024
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Reviewed: May 24, 2024
Michael
United States of America5 Reviews3 helpful votes7.0Good- • Leisure trip
- • Group
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 4 nights
Room was tiny, as in two people can't move beyond the bed unless one person stays in the bed or bathroom.
Price
Stayed in March 2024
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Reviewed: May 24, 2024
Jay
Australia13 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Very comfortable bed. The room was very small but I guess we expected that in Tokyo. Room service cleaning excellent
Stayed in May 2024
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Reviewed: May 22, 2024
Maxime
France54 Reviews4 helpful votes8.0“Great deal near Shinjuku”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Beds are a bit small for western standards Staff dont speak really good English
Outdoor spa is great Location really great near Shinjuku Really clean
Stayed in May 2024
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Reviewed: May 22, 2024
Libbie
United Kingdom14 Reviews7 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room with City View - Upper Floor - Non-Smoking
- • Stayed 8 nights
- • Submitted from a mobile device
I had a dress hung up to dry in my bathroom and on cleaning day of my room it appears housekeeping have splashed bleach on my dress by mistake. I wouldn’t let it put me off staying again but it’s unfortunate as it’s ruined the dress.
This is my second time staying here. I feel safe as a solo female traveler and it’s location it’s great. You’re close enough to shinjuku and train stations but also out of the chaos of the more party centred places.
Stayed in May 2024
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Reviewed: May 22, 2024
Lisa
Australia6 Reviews8.0“We were pleasantly surprised how convenient and nice this hotel was.”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
The rooms are quite small and not much space if you have a couple of large suitcases. Luckily we didn’t mind this too much, particularly for the price.
We really liked the convenient location near the metro, close to multiple convenience stores, the onsite onset and the washing machine and dryers.
Stayed in April 2024
