No 5, Jalan Stesen Sentral, Kuala Lumpur Sentral, Bukit Bintang, 50470 Kuala Lumpur, Malaysia
#37 of 497 hotels in Kuala Lumpur
Guests' ChoiceBased on 3909 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.8
Staff
8.9
Value for money
8.6
Free WiFi
8.7
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End of dialog contentReviewed: 8 June 2024
Chihhsuan
TaiwanRoom is big and location is awesome.
Stayed in May 2024
Reviewed: 8 June 2024
Jeffrey
United StatesN/A
Convenient
Stayed in April 2024
Reviewed: 7 June 2024
Amirruddin
Brunei DarussalamClean, good service, excellent room service and breakfast
Stayed in June 2024
Reviewed: 7 June 2024
Yoongyoong
IndonesiaNothing
Location
Stayed in May 2024
Reviewed: 6 June 2024
Andrew
AustraliaNoise seemed to be easliy transmitted between rooms
Location was very convernient and all NU Sentral had a wide variety of facitlites Good restaurant buffet Good swimming pool and associated facilties
Stayed in May 2024
Reviewed: 5 June 2024
J
IndiaHealth faucet in toilet
Location ,hospitality and food
Stayed in June 2024
Reviewed: 5 June 2024
Max
AustraliaNothing
Immediately across the road from Sentral station
Stayed in June 2024
Reviewed: 4 June 2024
Casanovas
Chinai had a problem with a very noisy neighbor . the two nights I spent this time in the hotel I could not sleep until 2 AM. the first noght I said nothing, the second I complaint and manager on duty gave me another room, which was highly appreciated but it was 2 AM again when i put myself in bed. the hotel reach very well to my needs, so i am thankfull, but I had little rest due to the noisy neighbor.
room is well equipped , clean and large. very convenient for traansportation breakfast is great, very good selection of different food options
Stayed in May 2024
Reviewed: 2 June 2024
Jg
SingaporeBreakfast variety could be better. Great location but price is creeping up.
Fantastic location with direct train fr KLIA.
Stayed in May 2024
Reviewed: 2 June 2024
Vctop
CanadaWe stayed in a room with double queen beds with 2 occupants. The room we were staying only equipped with 1 working chair in front of the desk, and it does not have something like a relaxation chair. So the other occupant in the room only can sit on the bed. For this type/size of room and the number of occupants, somehow I expected it would have 2 chairs instead of only 1 chair.
Hotel location is great, it is connected to a mall and also KL central station. The room is spacious and clean, the beds are comfy. We requested a room in a kind of "quiet" location, which was heard and granted by the hotel.
Stayed in May 2024
Reviewed: 1 June 2024
Danielle
NetherlandsClean
Stayed in June 2024
Reviewed: 1 June 2024
Matsuda
JapanDirection from the station. Spent time to find the way to hotel in the early mirning
Early check-in. The reception tried to accept my request at their best. Could have a good recovery from mid-night flight :)
Stayed in May 2024
Reviewed: 30 May 2024
Hock
MalaysiaAll good
Central location accessible through the Nu Sentral Mall and it’s just a few minutes walk from the KLIA Express.
Stayed in May 2024
Reviewed: 30 May 2024
Jaafar
MalaysiaTV channel not nice. Most hotel need to consider to upgrade their entertainment with Netflix or smart tv.
Location very strategic. room very comfy.
Stayed in May 2024
Reviewed: 29 May 2024
Sharon
United Arab EmiratesNone
Accessibility
Stayed in March 2024
Reviewed: 29 May 2024
Razi
Brunei DarussalamClose to KL Sentral. Nu Sentral had most of what we needed.
Stayed in May 2024
Reviewed: 29 May 2024
Aishah
MalaysiaNothing
Comfortable
Stayed in May 2024
Reviewed: 29 May 2024
Rollie
MalaysiaStaff were nice. Room was comfortable
Stayed in May 2024
Reviewed: 28 May 2024
Oliver
United KingdomMy only real gripe was that for some reason I couldn't send emails from my outlook account whilst on the hotel Wifi. I was able to receive but not send emails. This hasn't happened anywhere else...I assume their wifi security settings caused the problem. Apparently I should have called their IT team but didn't get round to it as I was busy most days out of the hotel.
Clean, well kept, modern, good local amenities and accessibility. Excellent breakfast.
Stayed in May 2024
Reviewed: 27 May 2024
Haslina
MalaysiaCheck in was a breeze. Staff were super friendly and helpful. Room was very comfortable and clean. Location was perfect. Easy access to mall and public transportation.
Stayed in April 2024
Reviewed: 27 May 2024
Alison
New ZealandAffordable luxury, great systems so dining and checking are excellent. Lovely pool and views, and excellent location in the train/bus Sentral complex.
Stayed in May 2024
Reviewed: 27 May 2024
Natarajan
AustraliaLocation convenience
Stayed in May 2024
Reviewed: 25 May 2024
Chandraprakash
IndiaRoom should be more spacious
Location is great Breakfast is pathetic for Indian vegetarian
Stayed in April 2024
Reviewed: 25 May 2024
Andrew
AustraliaWe stayed twice during our visit to KL and noted that there was difference in the size and standard between the two rooms for the same price. Some maintenance upgrades required to maintain the appropriate standards.
Location was very useful for our travel purposes. Good central location with access to cafes and restaurants. Helpful reception and restaurant staff. Nice restaurant and good buffet lunch/dinner, with half price for seniors. Great swimming pool and associated facilities on the top floor.
Stayed in May 2024
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