Água D´Alto, 9680-365 Vila Franca do Campo, Portugal
#23 of 57 hotels in Vila Franca do Campo
Guests' ChoiceBased on 265 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
8.7
Staff
9.3
Value for money
8.4
Free WiFi
9.4
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End of dialog contentReviewed: 8 June 2024
Michał
PolandAfter the end of our stay, the hotel charged us for the stay but did not release the funds blocked on our account. Despite our complaints, the funds remained blocked for 2 weeks after departure. Such a situation is unacceptable. Meals could be more refined and varied.
Fantastic location on a headland, wonderful view of the ocean, beautiful garden and the beach next to the hotel, spacious rooms, comfortable parking, staff very nice and helpful (but see below)
Stayed in May 2024
Reviewed: 30 May 2024
Melanie
ArgentinaThe price of the evening buffet is a bit expensive.
Location is very nice. Rooms are big and clean
Stayed in May 2024
Reviewed: 25 May 2024
Patricia
United StatesA bit on the older side and no hot tub
Location could hear the ocean every night
Stayed in May 2024
Reviewed: 17 May 2024
Maria
Polandnothing
May appeared to be an excellent monthe for visiting The Azores, not too turisty yet and not too hot
Stayed in May 2024
Reviewed: 23 April 2024
Kristina
LithuaniaIt is standard for a 4 star hotel to have kettle and tea/coffee in the room (however, I was informed that kettle is available for a small additional charge).
This hotel is in perfect location for exploring the island if you rent a car. We loved the spacious room (junior suite) with a huge bathroom and the well-kept surroundings of the hotel. Breakfast is always the same but there are enough options for all tastes. We are especially grateful to Marta for her attention and great advice on planning our trips on the island. In short, we loved our stay.
Stayed in April 2024
Reviewed: 22 April 2024
Yang
United StatesBreakfast food was pretty substandard. Especially after getting used to the wonderful food on the island, highly recommend skipping the breakfast there.
Spacious room and especially spacious bathroom which is nice. Very well constructed property and perfect location on the beach.
Stayed in April 2024
Reviewed: 9 April 2024
Ragne
EstoniaRenovating work
Location!
Stayed in April 2024
Reviewed: 5 April 2024
Dennis
United StatesFitness room is very small. Would be a problem in season. Parking lot appears to be too small when in season
Nice view although lower roof interfered somewhat.Clean room. Grounds are very nice.
Stayed in March 2024
Reviewed: 30 March 2024
Andra
CanadaMore parking needed on busy days.
Breakfast hot food could have used a little more variety over 7 days.
Stayed in March 2024
Reviewed: 22 March 2024
Patrícia
PortugalDeviam haver caixotes do lixo no exterior do hotel
Simpatia do staff e conservação do hotel
Stayed in March 2024
Reviewed: 22 March 2024
Eduard
SlovakiaNothing found
My family and I recently had the pleasure of staying at the Pestana Bahia Resort in the Azores Islands, and it was an unforgettable experience that exceeded our expectations in every way. From the moment we arrived, we were greeted with warmth and hospitality that made us feel right at home. The resort itself is a stunning oasis, nestled amidst the lush, green landscape that the Azores are famous for. Our accommodation was spacious, immaculately clean, and equipped with all the modern amenities that a family of four could need. The beds were incredibly comfortable, ensuring a good night's sleep after each day's adventures. What truly sets Pestana Bahia Resort apart, however, is its exceptional staff. Every member of the team was friendly, helpful, and genuinely dedicated to making our stay as enjoyable as possible. In su
Stayed in March 2024
Reviewed: 17 March 2024
Westlake
CanadaLocation, room, view, staff
Stayed in March 2024
Reviewed: 10 March 2024
Niels
Denmarksome renovations going on upon arrival. very noicy but the hotel fixed it and compensated with a bottle of vine. when you stay for many days even a great breakfast buffet can become "boring". suggest that you make a new items every day. try the nice bar next door.
very nice location. breakfast was great and staff even better. especially the lady making the omelets and pancakes.
Stayed in March 2024
Reviewed: 7 March 2024
Axel
BelgiumVery well situated and very friendly staff, especially Marcio from the reception! Breakfast top! Views amazing!
Stayed in February 2024
Reviewed: 6 March 2024
Christian
CanadaThe food is average. The selection and quality should be enhanced.
Very nice resort.
Stayed in March 2024
Reviewed: 6 March 2024
Jonathan
United StatesThe pools aren't warmed, at least not in March. The wifi in our room was a bit inconsistent.
The location is key. Right on the ocean. Staff is very friendly. Breakfast is nice.
Stayed in March 2024
Reviewed: 22 February 2024
Jie
United StatesBeautiful view of the shore! Staff was friendly and professional. Breakfast buffet was fabulous!
Stayed in February 2024
Reviewed: 18 February 2024
Jenna
SwitzerlandThe shower was admittedly a bit complicated because it had too many massage features, but I figured it out in the end, and am sure you can too!
Second review because I extended my stay to stay longer on the island! I stayed in a senior suite, and it was great. Big, with comfortable couch and a great wrap around balcony. I had views of the ocean every where I looked. I took relaxing baths in the bathtub, and spent a lot of time on the balcony wrapped in a blanket just watching the waves. Would recommend, staff goes above and beyond, you can tell they like their jobs!
Stayed in February 2024
Reviewed: 18 February 2024
Jenna
SwitzerlandThe staff were absolutely wonderful, they went above and beyond. They always remembered me, and my room number, and were helpful in finding taxis, and accepting my delayed suitcase. One time housekeeping didnt come in because I had left the do not disturb sign, and they slipped a card in the room saying they had come by. I really appreciated that! You know they didnt just forget. The food was good, and there was a lot of variety, something different every time. I also enjoyed walked around on the grounds, the beach, and used the pool (though only breifly!) I also enjoyed a massage treatment, which they helped me book! I will be back.
Stayed in February 2024
Reviewed: 16 February 2024
Maria
PortugalThe hotel is outstanding! The suite was very comfortable and large, the location is beautiful, everyone is really nice, and the breakfast is fantastic!
Stayed in February 2024
Reviewed: 8 January 2024
Brad
United StatesWe had a 24 hour layover in Azores. We enjoyed the hotel and its location. Stunning ocean views and crashing waves to lull us to sleep. Hotel was sleepy but well staffed and attentive.
Stayed in January 2024
Reviewed: 31 December 2023
Joāo
PortugalBeautiful location, flawless service, really nice people managing and servicing the location. No wonder I chose this place to get married 12 years ago…
Stayed in December 2023
Reviewed: 13 November 2023
Kartsi
RomaniaEverything
Stayed in November 2023
Reviewed: 5 November 2023
Isabella
Switzerland"Wellness" and Spa Area was very small for the size of the hotel, pool not heated Old carpets on the floor (not hygienic) No coffee/tea maker in the room
Nice staff, amazing location
Stayed in November 2023
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