Siteen Road, Northern Destrict, 35980 Al Madinah, Saudi Arabia
#47 of 239 hotels in Al Madinah
Guests' ChoiceBased on 775 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.3
Staff
8.7
Value for money
7.9
Free WiFi
7.4
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End of dialog contentReviewed: 30 May 2024
Bhupendra
United KingdomHad to take pour own luggage to the room after travelling for 24 hours. Also could do with a better shower cover. As the one in room 928 is too short so water leaks everywhere in the bathroom.
The property was clean and was easy to get to the prophets mosque. Also loads of different eating places basically everything on your doorstep.
Stayed in May 2024
Reviewed: 30 May 2024
Ridwan
CanadaThe shower in the washroom. Could not take a proper shower as water was spilling outside the bathtub and water was leaking. We had to get rid of the water
The location was perfect for me and my wife.
Stayed in May 2024
Reviewed: 27 May 2024
Mumtaz
BahrainLocation / Staff / Breakfast
Stayed in May 2024
Reviewed: 27 May 2024
Muhammad
United StatesMain road parking issue for vehicles
Rooms were good and location was fine
Stayed in April 2024
Reviewed: 26 May 2024
Ahmed
Saudi ArabiaI surprised during check in that one of the staff told me that your booking has been canceled. They offer me another room but too noisy, as it was facing main street. I reported to Booking.com for help but unfortunately they ignored me!
Location. Polite staff.
Stayed in April 2024
Reviewed: 26 May 2024
Alauddin
BangladeshThe location is very good.
Very close to Prophet mosque.
Stayed in May 2024
Reviewed: 24 May 2024
Shahina
PakistanI was not happy about the distance from the mosque. It was about 8 minutes walk from mosque.
It was comfortable. I was very happy
Stayed in April 2024
Reviewed: 24 May 2024
Shahina
PakistanThe only thing I didn't like was the distance from mosque. It was little far away from mosque. About 8 minutes walk from mosque.
It was a comfortable stay .
Stayed in April 2024
Reviewed: 22 May 2024
Fatima
United KingdomRooms were small and you do not get a view at all The lounge was always always packed, 24/7 so many people sat there, assuming due to the size of the rooms being small
It was great but if you can afford it definitely get a hotel even closer to the mosque. Staff was great and friendly. Food was good, but again, in Makkah we stayed in the clock tower and being so close to the masjid really changes your experience. Whilst if this is your max budget then this is a good option
Stayed in April 2024
Reviewed: 22 May 2024
Mohammed
CanadaExcellent Location - Steps away from food and a 5 min walk to the Haram. The Property has been recently renovated and it shows!
Stayed in May 2024
Reviewed: 19 May 2024
Saleh
United KingdomSize of room
Everything apart from room size
Stayed in April 2024
Reviewed: 19 May 2024
Saleh
United KingdomSize of the room
Location, clean room.
Stayed in April 2024
Reviewed: 15 May 2024
Abubakar
PakistanThe room was extremely small. I mean it was really really tiny! So tiny that only one person can walk inside the room at a tine. No exaggeration. I can’t emphasise enough how small it was that they had put the bed width wise to accommodate it. And my feet were always hanging at the end and I’m not that tall only 5”10. For the price they charged, this was a big let down 😕
The breakfast was amazing. The staff was helpful and the overall experience was good. The location is also very convenient. Just a 7 to 8 minute walk to the Prophet’s masjid
Stayed in April 2024
Reviewed: 15 May 2024
Hartono
QatarEverything ok.
Customer service
Stayed in April 2024
Reviewed: 15 May 2024
Mohamad
AustraliaI would like to highlight the amazing service by Ghada at the front desk. Extremely kind and accomodating, had issues with the original room but Ghada managed to find me a better room and an upgrade. She was also there to answer all my questions and for that it was appreciated.
Stayed in May 2024
Reviewed: 14 May 2024
Omer
QatarStaff at buffet reception were very professional and kind while dealing with people. Excellent service!!
Amir hussain, house keeping staff has provided an excellent service during my stay.
Stayed in April 2024
Reviewed: 14 May 2024
Mohammed
CanadaClean and newly renovated place. Location is great - 5 min walk to the Haram doors.
Stayed in May 2024
Reviewed: 12 May 2024
Ghiath
QatarGood location
Stayed in May 2024
Reviewed: 12 May 2024
Ghiath
QatarLocation good
Stayed in May 2024
Reviewed: 11 May 2024
M7e
United KingdomWiFi kept cutting out and the water pressure of the shower.
Everything was great just 2 miner points need to improve on is the WiFi and the water pressure in the shower but besides that the hotel was superb.
Stayed in May 2024
Reviewed: 11 May 2024
M7e
United KingdomWiFi and pressure of the shower was very low.
Location was great and breakfast was good had many options all I would say is that the WiFi is not good keeps cutting out and the pressure for the shower was very low but besides those two points the hotel was fantastic means of location and staff.
Stayed in May 2024
Reviewed: 9 May 2024
Iram
CanadaBathroom need upgrade old bras tab and shower head . Bathroom had water stains everywhere whr I didnt like the bathroom. No microwave in the room
Great staff with a smile on the face Good service
Stayed in May 2024
Reviewed: 9 May 2024
Yahia
EgyptRoom bathroom celling require few maintenance but it's okay
Their smiles in place and fast help.
Stayed in May 2024
Reviewed: 8 May 2024
Ashraf
PakistanThe receptionist charged SR1279.40 instead of 1087 SR
Good location and v.good breakfast. When I booked on line, I was told to pay SR 1087.00 at the hotel but at check in the receptionist charged SR 1279.40
Stayed in May 2024
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