16311 East Freeway, Channelview, TX 77530, United States
#8 of 14 hotels in Channelview
Guests' ChoiceBased on 62 hotel reviews
7.4Cleanliness
8.2
Comfort
8.1
Location
7.9
Facilities
7.8
Staff
7.8
Value for money
7.6
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Showing 1 – 25
Reviewed: 23 February 2024
Amber
United StatesStaff was friendly
Stayed in February 2024
Reviewed: 25 January 2024
Beyonka35
United StatesI didn't like that my room smelled like cigarettes both days. The smokers stand right outside the window and my room wouldn't get warm for nothing. I couldn't use the spa tub the first night because of how cold the room got came night fall. Maintenance had to come next day to adjust heat.
I liked the size of the spa tub
Stayed in January 2024
Reviewed: 14 January 2024
Cindy
United StatesWe were not informed that their was a situation that required homeland security to be at hotel
Stayed in January 2024
Reviewed: 17 July 2023
Joel
United StatesOn the 4th floor
Location
Stayed in July 2023
Reviewed: 25 June 2023
Winter
United StatesThat it didn’t say anything about a deposit
The bed was so comfortable and the hot tub was just what I need it
Stayed in June 2023
Reviewed: 28 September 2022
Vincent
United StatesRoom was hot
The jacuzzi tub Pool
Stayed in September 2022
Reviewed: 18 March 2022
Susie
United StatesThe bartender wouldn't service and said the bar was closed but yet had several men sitting at the bar with open tabs. It was disappointing cuz we were only a few minutes past closing time.
Hot tub was nice
Stayed in February 2022
Reviewed: 5 August 2021
Kenja
United StatesCancellation fees
Make sure that the booking information includes every possible solution.
Stayed in August 2021
Reviewed: 27 May 2024
Raul
United StatesCoffee maker don’t work. No USB or USB -C ports
Stayed in May 2024
Reviewed: 9 October 2023
Martinez
United StatesNa
Na
Stayed in July 2023
Reviewed: 25 September 2023
Janaisha
United StatesCleanliness, staff never smiled, jets in the tub had mildew, jacuzzi water way below level
The pillows were so comfortable
Stayed in September 2023
Reviewed: 19 June 2023
Gerald
United Statesyour service
I stay 3 days not 4.. refund
Stayed in June 2023
Reviewed: 14 May 2023
Michael
United StatesThe hot tub was not heated. (Main reason we had chosen this property) Ceiling fan in room did not work and looked to be mold growni g around bottom part of walk in shower and found dried blood on bed skirt the next morning and when wife mentioned this to the front deck. She didnt even care. She just shrugged her shoulders and walked off
The facilitys was nice the room was disappointing for the price
Stayed in May 2023
Reviewed: 23 April 2023
Carli
United Stateseverything is great here
Stayed in April 2023
Reviewed: 25 March 2023
Shannon
United Statesroom was smaller then I thought bathroom was just the basic shower/tub but picture showed walk in big shower For price I paid expected bigger and nicer
the hot tub
Stayed in March 2023
Reviewed: 9 March 2023
Deanna
United Statesthe staff was not very nice they didn’t speak unless you do!!
I did not like location but loved the indoor pool for kids
Stayed in February 2023
Reviewed: 13 January 2023
Karina
United StatesI paid a lot of money and the hotel facilities are deplorable, also the bed was not comfortable, cold breakfast, in addition to being removed before time and also the cleaning staff did not let me eat by running from the restaurant to clean it. the corridors and room with a horrible smell. It is not worth paying $550 plus a $100 deposit which I have not received yet
Nothing
Stayed in January 2023
Reviewed: 7 December 2022
Stephen
United Statesn/a
Very comfortable and great staff
Stayed in December 2022
Reviewed: 26 May 2022
Rojas
United StatesThe only thing I did not like was the fact that the entry to the hotel right off the exit was closed to where we had to go around the block to get back on the feeder to be able to enter the property.
The facility was nice and clean. We liked the fact it had an indoor pool. The hotel employee did her best to accommodate our needs at check-in.
Stayed in May 2022
Reviewed: 21 March 2022
Rafael
United Statesroach was found in room
the location
Stayed in March 2022
Reviewed: 21 March 2022
Brown
United StatesThe bed was extremely uncomfortable. The mattress was thinner than my couch cushions. Corrosion was built up on the shower head and you have to pay for extremely basic boxed cereal and cold egg breakfast.
Building is appeasing to the eye, secure (security patrol), and good location.
Stayed in March 2022
Reviewed: 18 February 2022
Jenni
United Statesfront desk staff very friendly, bartender was rude
clean
Stayed in February 2022
Reviewed: 3 January 2022
Reilly
United Stateshorrible service from the night shift front desk guy. we had an issue with the room and he was extremely rude about it.
Stayed in January 2022
Reviewed: 23 December 2021
Vanessa
United StatesEverythin was perfect
We didnt eat breakfast
Stayed in December 2021
Showing 1 – 25
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