Teide, 6, 35510 Puerto del Carmen, Spain
#780 of 842 hotels in Puerto del Carmen
Guests' ChoiceBased on 962 apartment reviews
6.9Cleanliness
6.9
Comfort
6.9
Location
8.5
Facilities
6.7
Staff
8.1
Value for money
7.3
Free WiFi
10.0
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End of dialog contentReviewed: 30 May 2024
Jason
United KingdomThere is alot of steps and having a two year old it was difficult however this didnt outway the pros of price and location and views are absoloutley stunning.
It was value for money and great views
Stayed in May 2024
Reviewed: 24 May 2024
Chris
United KingdomBeer was overpriced
Good location. Good reception staff. Clean but basic room
Stayed in May 2024
Reviewed: 24 May 2024
Rachel
United KingdomAll inc food wasn’t that good but we didn’t pay a lot so that’s fine. We loved the location right near the old town.
Property was dated but clean. The location was fabulous
Stayed in May 2024
Reviewed: 23 May 2024
Oliwia
United KingdomSuper lovely staff, great facilities and location!
Stayed in May 2024
Reviewed: 21 May 2024
Shelley
United KingdomThe stairs I was 604
A smoking apartment
Stayed in May 2024
Reviewed: 20 May 2024
Martyn
United KingdomAlthougth the pool area is a good size the pool and surounding area requires some serious repairs and maintenance. The main down side for us was the steps to all the apartments. We requested a lower apartment as we are in our mid 60's but were refused, this was clearly not the case as there were several apartments that stayed empty during our stay. Unfortunatly, the internet is poor and not worth buying. Although breakfast has a wide choice the hot food was always just warm. The worst incident we had, our room was cleaned prior to our checkout and our remaining items we left on the side for our journey were thrown in the bin. Thankfully they recovered them and reimbursed me for the water and jiuce they had emptied down the sink.
The location is ideal for local bars and restaraunts, large pool and plenty of beds. The room was presentable and clean with a large bathroom. The bedroom had a good size wardrobe and shelves for a weeks holiday. There were 3 options for catering which gave everyone good flexibility. Breakfast only, half board and All inclusive. We only had breakfast breakfast which had a good choice for all nationalities.There is a laundrette on site for additional washing. Overall the room was good for this standard of resort.
Stayed in May 2024
Reviewed: 19 May 2024
Thornborrow
United KingdomI can't say anything bad because it was good⅕
People were friendly and accommodated my request which u was.pleased
Stayed in May 2024
Reviewed: 9 May 2024
James
United KingdomRoom next to pool
Location
Stayed in May 2024
Reviewed: 8 May 2024
Marion
United KingdomUnfortunately it’s now very dated , cracked floor tiles,old inefficient shower that shot more water onto the floor than us . Poor quality mattresses , my husband ended up on the sofa bed as it was actually new and more comfortable!!!
Fantastic location looking over the old harbour and across to Fuerta Ventura !! Cleaning staff were very efficient and polite,pool checked every morning and lifeguards always chatty and helpful.
Stayed in May 2024
Reviewed: 5 May 2024
James
IrelandQuite location
Stayed in May 2024
Reviewed: 29 April 2024
Amy
IrelandThe steps. We had a 5 month old in a buggy and had to carry the buggy up 3 flights of steps to our apartment.
The pool was nice and it had a bar which was handy as the main strip was 15 min walk away
Stayed in April 2024
Reviewed: 28 April 2024
Alan
IrelandRoom needs an update
Great food and fabulous staff
Stayed in April 2024
Reviewed: 24 April 2024
James
IrelandAll good but steps🤭
People behind desk very friendly and helpful
Stayed in April 2024
Reviewed: 21 April 2024
Brendan
United Kingdomthe snacks should be in the all inclusive package. This was a shame as it takes away from the destination. Also the changing area needs an update
Nice staff, food was good pool was lov
Stayed in April 2024
Reviewed: 19 April 2024
Sharon
United KingdomA lift / rooms updated
Self catering and location excellent. Close to bars / restaurants and shops.
Stayed in April 2024
Reviewed: 19 April 2024
Celine
United KingdomI'm very frightened if cockroaches. And there was plenty of them. I could hear the lady screaming in the next apartment. I think money should be spent on dealing with this problem.
I loved the view Absolutely spectacular.
Stayed in April 2024
Reviewed: 18 April 2024
Dominika
United KingdomVery nice location and the best Staff Johnatan he is bery kind,friendly and help full 😎
Stayed in April 2024
Reviewed: 18 April 2024
James
IrelandCleaning and changing of towels more often but was clean and tidy on arrival
Breakfast was good and location was great
Stayed in March 2024
Reviewed: 15 April 2024
Nicola
IrelandApartment needs updating, fridge didn’t work properly. We couldn’t get clean towels when we asked for them because it was a Sunday.
Location and views
Stayed in April 2024
Reviewed: 14 April 2024
Lee
United KingdomGreat location lovely views from balcony
Stayed in April 2024
Reviewed: 9 April 2024
Laura
IrelandPool was pretty cold but not to say the kids didn't still enjoy it. Would prefer rooms to have double bed instead of 2 singles.
Entertainment staff member was fantastic. Fab views from the hotel to the sea. Great location. Great overall value for money
Stayed in April 2024
Reviewed: 9 April 2024
David
United KingdomSunbeds are put out to late in the morning. They should be available at 0900 NOT 1000
The new Animacion person, Jonathan was excellent. He was a breath of fresh Air compared to the last few that have been there. Is enthusiasm was contagoes and both parents and children warmed to his personality. He worked tirelessly in entertaining both parents and giving the parents a little break when he schooled the children. He was fantastic.
Stayed in April 2024
Reviewed: 2 April 2024
Olga
IrelandNeeds upgrading and modernisation
Good value for money and great location
Stayed in April 2024
Reviewed: 30 March 2024
Ruth
IrelandThe location
Stayed in March 2024
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